Assigning the correct condition to each product you list on Amazon is the first step toward providing a great customer experience. It is important to make a careful assessment of your product before specifying its condition.
The following guidelines apply to all product categories unless otherwise indicated in the Category-Specific Condition Guidelines:
Just like it sounds. A brand-new, unused, unopened item in its original packaging, with all original packaging materials included. Original protective wrapping, if any, is intact. Original manufacturer's warranty, if any, still applies, with warranty details included in the listing comments.
Items in any of the following conditions are unacceptable for listing on Amazon:
For more information about prohibited products, see Restricted Products.
The following category-specific condition guidelines should be used as indicated in addition to or in place of the general condition guidelines.
In addition to the general condition guidelines, apply the following guidelines to new and used books:
A brand-new, unused, unopened PC or video game in perfect condition in its original packaging and with all original packaging materials included.
Music that is in any way unplayable or recorded, recordings not manufactured by the copyright holder, including recopied media in any form. Promotional media is prohibited for sale through Amazon.com.tr Marketplace. Any missing components must be explicitly stated in the description.
Make sure you describe your CDs, MCs, and records accurately. An accurate product description increases buyer satisfaction. Should an item have an obvious cosmetic flaw, sellers are strongly encouraged to make a note in the comments field. The presence of remainder marks or cut-outs should always be noted in comments. Recopied media is not permitted.
A brand-new, unused and unopened item in the original packaging with all of the original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of any such warranty included when you complete the Add your comments section of the product listing.
We suggest that you list videos and DVDs at a price that is the same as or lower than the Amazon price.
New videos and DVDs
A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials included.
What we will not accept for sale at Amazon: Video or DVD recordings not created by the copyright holder, including recopied media in any form. In addition, promotional media is prohibited for sale through Amazon, as are recordings in which any aspect of the film is missing or obscured.
Please note: 18-certificate videos or DVDs can only be listed if the seller is at least 18 years of age.
Toys that have missing parts that are essential to the workings of the toy. Items that are not manufactured or printed by the original manufacturer and for which essential accompanying material is missing (this does not necessarily include instructions). Unclean items are not acceptable.
All consumable, ingestible, and/or topical products sold on Amazon must be listed in New condition. This includes, for example, items within the Beauty, Food & Grocery, Health Care, and Vitamins & Dietary Supplements categories. To be considered New, items must not have been previously used, be in the original packaging, and be properly prepared, packaged, sealed, and labeled to prevent contamination, spoiling, melting, and damage.
Products cannot be listed in New condition if the items have been used, have any signs of use, damage, or were intended for destruction or disposal or were otherwise designated as unsellable by the manufacturer or a supplier, vendor, or retailer.
To ensure that customers are able to buy with confidence from all sellers on Amazon, you may be required to obtain approval to list certain products. For more information, see Categories Requiring Approval.