Amazon Claims My Invoices Are Fake – Despite Clear Proof!
Hello Sellers,
My Amazon seller account was deactivated due to an “inauthentic” issue on three ASINs: B07BZ3KJZD, B019YFGXS4, and B091JXY1Y9. However, this was not triggered by a customer complaint—Amazon itself flagged my account and asked me to verify the authenticity of my products.
- I provided 100% legitimate invoices covering the last 365 days of sales, meeting Amazon’s invoice requirements.
- Yet, Amazon’s Account Health Support Team keeps rejecting my appeals, claiming my invoices have been altered—without any valid explanation.
How I Proved My Invoices Are Legitimate (But Amazon Still Rejected Them!)
I gave Amazon direct steps to verify my invoices through my supplier’s website:
- Visit the supplier’s website.
- Enter my order number & my supplier’s email.
- View the order details (billing, shipping, product details, invoice number, and purchase date).
All details match exactly with my submitted invoices—no modifications!
Additional Proof I Submitted to Amazon:
✔ My supplier’s contact number & email for direct verification.
✔ Screenshots of order confirmation emails proving my invoices came directly from my supplier.
✔ Screenshots of tracking number emails from my supplier that match courier records.
✔ A Google Drive video showing me opening invoices received directly from my supplier via email—these are the same invoices I submitted to Amazon!
Despite all this proof, Amazon still claims my invoices are fake. If my invoices are fake, how can Amazon explain:
The matching order verification on the supplier’s website?
The email proof directly from my supplier?
The tracking numbers that match shipping records?
Why is Amazon rejecting invoices that are 100% verifiable?
Why is Amazon disregarding clear proof, including order confirmation emails, tracking numbers, and a full video showing my invoices were sent directly from my supplier?
I appreciate any advice from sellers who have faced similar issues.
@CR_Amazon @Emet_Amazon @Atlas_Amazon @LeviDylan_Amazon @Nano_Amazon
@Danny_Amazon
Amazon Claims My Invoices Are Fake – Despite Clear Proof!
Hello Sellers,
My Amazon seller account was deactivated due to an “inauthentic” issue on three ASINs: B07BZ3KJZD, B019YFGXS4, and B091JXY1Y9. However, this was not triggered by a customer complaint—Amazon itself flagged my account and asked me to verify the authenticity of my products.
- I provided 100% legitimate invoices covering the last 365 days of sales, meeting Amazon’s invoice requirements.
- Yet, Amazon’s Account Health Support Team keeps rejecting my appeals, claiming my invoices have been altered—without any valid explanation.
How I Proved My Invoices Are Legitimate (But Amazon Still Rejected Them!)
I gave Amazon direct steps to verify my invoices through my supplier’s website:
- Visit the supplier’s website.
- Enter my order number & my supplier’s email.
- View the order details (billing, shipping, product details, invoice number, and purchase date).
All details match exactly with my submitted invoices—no modifications!
Additional Proof I Submitted to Amazon:
✔ My supplier’s contact number & email for direct verification.
✔ Screenshots of order confirmation emails proving my invoices came directly from my supplier.
✔ Screenshots of tracking number emails from my supplier that match courier records.
✔ A Google Drive video showing me opening invoices received directly from my supplier via email—these are the same invoices I submitted to Amazon!
Despite all this proof, Amazon still claims my invoices are fake. If my invoices are fake, how can Amazon explain:
The matching order verification on the supplier’s website?
The email proof directly from my supplier?
The tracking numbers that match shipping records?
Why is Amazon rejecting invoices that are 100% verifiable?
Why is Amazon disregarding clear proof, including order confirmation emails, tracking numbers, and a full video showing my invoices were sent directly from my supplier?
I appreciate any advice from sellers who have faced similar issues.
@CR_Amazon @Emet_Amazon @Atlas_Amazon @LeviDylan_Amazon @Nano_Amazon
@Danny_Amazon
7 yanıt
Seller_nRFmxiQg4EGrw
Please stop making duplicate threads. That's a violation of forum policy.
It's already been explained to you that your RA purchases aren't gonna cut it for inauthentic complaints.
Seller_Ha6JyVvDK6Ybs
Then make some fake ones they might think they are real as Amazon is run by bots!
Seller_bl6xiCokQ9ba3
@Seller_nRFmxiQg4EGrw @Seller_3qllv6SY8mdjV @Seller_HRcJa1gdGHeov @Seller_CyGI7lF1437gx
After three months, they finally realized that my documents are legitimate and verifiable, and today my account has been reactivated.
Thank you to everyone who helped me with their advice.
