case id: ID 15856282761 account deactivate section 3
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon
Dear concern, (case id: ID 15856282761)
my account got deactivate due to section 3 please guide and help me to reactivate my account i have send many appeal but not actual know what amazon need please help, i am sharing with you account deactivate email,
Hello,
Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Please continue to ship open orders and respond to customer inquiries to avoid further impact to your account. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our Funds Withholding policy.
https://sellercentral.amazon.com/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Why did this happen?
We have information that this account has been used to engage in abusive activity. We took this measure due to this selling account:
-- Providing inaccurate information to Amazon or our customers.
-- Not acting fairly or misusing Amazon features or services.
-- Attempting to damage or abuse another seller, their listings, or their ratings.
This is a violation of the Amazon Seller Policies and Seller Code of Conduct:
https://sellercentral.amazon.com/help/hub/reference/G1801
How do I reactivate my account?
To reactivate your account, submit an appeal that addresses the above violations. Your appeal should include the following information:
-- A valid plan of action with evidence explaining valid root cause of the violations, actions taken to resolve the violations and preventative measures to avoid this from happening in the future.
Submit this information by clicking “Reactivate your account” on the banner at the top of your "Account Health" page and following the instructions provided:
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_mpa
Has your account been deactivated in error?
If you believe there has been an error, submit an explanation by clicking "Reactivate your account" on the banner at the top of your "Account Health" page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy.
We’re here to help.
If you have questions about this policy, contact us:
https://sellercentral.amazon.com/cu/contact-us
You can view your account performance:
https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn
Alternatively, select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Amazon.com
Thank you,
Amazon
case id: ID 15856282761 account deactivate section 3
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon
Dear concern, (case id: ID 15856282761)
my account got deactivate due to section 3 please guide and help me to reactivate my account i have send many appeal but not actual know what amazon need please help, i am sharing with you account deactivate email,
Hello,
Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Please continue to ship open orders and respond to customer inquiries to avoid further impact to your account. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our Funds Withholding policy.
https://sellercentral.amazon.com/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Why did this happen?
We have information that this account has been used to engage in abusive activity. We took this measure due to this selling account:
-- Providing inaccurate information to Amazon or our customers.
-- Not acting fairly or misusing Amazon features or services.
-- Attempting to damage or abuse another seller, their listings, or their ratings.
This is a violation of the Amazon Seller Policies and Seller Code of Conduct:
https://sellercentral.amazon.com/help/hub/reference/G1801
How do I reactivate my account?
To reactivate your account, submit an appeal that addresses the above violations. Your appeal should include the following information:
-- A valid plan of action with evidence explaining valid root cause of the violations, actions taken to resolve the violations and preventative measures to avoid this from happening in the future.
Submit this information by clicking “Reactivate your account” on the banner at the top of your "Account Health" page and following the instructions provided:
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_mpa
Has your account been deactivated in error?
If you believe there has been an error, submit an explanation by clicking "Reactivate your account" on the banner at the top of your "Account Health" page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy.
We’re here to help.
If you have questions about this policy, contact us:
https://sellercentral.amazon.com/cu/contact-us
You can view your account performance:
https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn
Alternatively, select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Amazon.com
Thank you,
Amazon
4 yanıt
Seller_kIukTwdhvntAp
I see you still have NOT grasped the realities of the replies that were given to you on your FIRST post about this from three days ago.
As @Seller_7LrAV0m5llaI7 and I both indicated, you have to prove something that is impossible to prove!
You ADMITTED that an employee engaged in brand manipulation.
That is pretty much an unforgivable sin on Amazon IF they catch it which they did in your case.
You are DONE on Amazon and waiting 3 or 4 more days to post again is not going to help.
Emet_Amazon
Hello @Seller_GQ3wexYmFC1No,
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
