Chinese Sellers Selling Fake Gold
Amazon has been flooded with Chinese sellers who are selling 14k gold hoop earrings but they are actually gold plated. Although they have the word gold plated in one, usually near the bottom, of the bullet points, they do not include that in the title. This is against both Amazon and FTC policy. Since these listings are titled incorrectly, buyers believe that they are buying real gold at very cheap prices. These sellers are also taking up all of the sponsored product slots due to their cheap costs, and they all offer coupons as well so they are easy to spot. This has really hurt all of the fine jewelry sellers, including us, who sell real 14k Gold.
What would anyone recommend in fighting this issue? We have done a test buy and gotten one of the listings suspended while being investigated, but we would have to buy so much more to continue down that path.
example asin: B0CBJJ2HLX
Chinese Sellers Selling Fake Gold
Amazon has been flooded with Chinese sellers who are selling 14k gold hoop earrings but they are actually gold plated. Although they have the word gold plated in one, usually near the bottom, of the bullet points, they do not include that in the title. This is against both Amazon and FTC policy. Since these listings are titled incorrectly, buyers believe that they are buying real gold at very cheap prices. These sellers are also taking up all of the sponsored product slots due to their cheap costs, and they all offer coupons as well so they are easy to spot. This has really hurt all of the fine jewelry sellers, including us, who sell real 14k Gold.
What would anyone recommend in fighting this issue? We have done a test buy and gotten one of the listings suspended while being investigated, but we would have to buy so much more to continue down that path.
example asin: B0CBJJ2HLX
3 yanıt
Seller_RP4u1xMDgNx0V
Not just gold, these Chinese sellers are also selling a lot of counterfeit items, lowering prices and damaging the business of good sellers. Amazon needs to take action against these guys asap.
Seller_HsvKhHKy0Imuk
The violations that are made by China factories in Amazon are rampant in every single category. They are usurping them all and breaking all kinds of laws in the process.
I have read that Amazon is trying to address the problem but they seem to be overwhelmed by the sheer volume. I have tried emailing the Legal Department (no answer) , filing claims in the Brand Registry (no results).
We have a design, being stolen by a chinese factory, registered with the US Copyright Office and in the Brand Registry and all I got from filing claims in the Brand Registry were lots of rejections that my claims were flawed in one way or another. By law , websites need to address ip violations quickly, Instead, my right to file IP claims in Amazon via the RAV tool was taken away because, get this, I was "abusing the system". They are invading this niche category with our design. It is a seasonal item that after October dies out until the next year. They are descending on it like locusts.
You are right. This is definitely against FTC and Amazon policy. It is fraud not only against other sellers but against consumers who are stuck with low quality products and are undermining our system of fair competition
. What was the reason they gave you for suspending your listing? It seems they should be suspending theirs .
Danny_Amazon
Thank you for this post, @Seller_8rcwmHdQknTKG- while I cannot speak towards any other seller's activities, you can report policy violations via this pathway for our team to investigate.
Thank you,
Danny
