PO Box address for seller account
Does anybody have any experience of using a PO Box address on Amazon, especially for returns?
We have been on Amazon for over 10 years, so not a new seller. We are moving from our business premises in a few weeks and will be using a residential address for a period. We do not want our residential address publically available for security reasons and have set up a PO Box address. This is no issue on any other marketplace or our website, but Amazon seem to be less than helpful with these type of changes.
All other business information will remain the same - company name, registered business address, company number, VAT number, contact details etc
- The return address will need to be changed to the PO Box address so that customers do not have our residential address.
- The ship from address can remain as our residential address if this information is not publically accessible and used only internally by Amazon. If it is shown publically then this would also need to be changed to the PO Box address.
Does anybody else do something similar or have any experience of it?
Thanks in advance
@Sakura_Amazon_
@Julia_Amzn
@Winston_Amazon
PO Box address for seller account
Does anybody have any experience of using a PO Box address on Amazon, especially for returns?
We have been on Amazon for over 10 years, so not a new seller. We are moving from our business premises in a few weeks and will be using a residential address for a period. We do not want our residential address publically available for security reasons and have set up a PO Box address. This is no issue on any other marketplace or our website, but Amazon seem to be less than helpful with these type of changes.
All other business information will remain the same - company name, registered business address, company number, VAT number, contact details etc
- The return address will need to be changed to the PO Box address so that customers do not have our residential address.
- The ship from address can remain as our residential address if this information is not publically accessible and used only internally by Amazon. If it is shown publically then this would also need to be changed to the PO Box address.
Does anybody else do something similar or have any experience of it?
Thanks in advance
@Sakura_Amazon_
@Julia_Amzn
@Winston_Amazon
2 yanıt
Seller_khXhultlsgFkP
We started with a PO box many years ago, Amazon didn't have an issue with it but customers didn't like that returns had to be sent by Royal Mail, as most other couriers wont deliver to a PO box. Thought that was worth a mention, but best of luck and I hope you sort it :)