orders shipped today not showing in transactions/payouts
we have shipped over 20 orders today 12/8 Sunday - normally orders show up 15-30 minutes after shipping. No orders from today are showing in our transactions page nor has our payout total (scheduled to disperse tomorrow) has shown any increase. Is this just a delay due to overall volume of orders? We have not seen something like this before. Orders are only showing through yesterday 12/7.
case ID 16802549911
orders shipped today not showing in transactions/payouts
we have shipped over 20 orders today 12/8 Sunday - normally orders show up 15-30 minutes after shipping. No orders from today are showing in our transactions page nor has our payout total (scheduled to disperse tomorrow) has shown any increase. Is this just a delay due to overall volume of orders? We have not seen something like this before. Orders are only showing through yesterday 12/7.
case ID 16802549911
86 yanıt
Seller_nRFmxiQg4EGrw
Same here.
Saw a several hour delay last week; but not quite this long. I think it's been about 8-9 hours since I bought shipping, and nothing.
Seller_SdW5RxmUr27dl
Same issue here. Shipped over 80 orders today and they are not showing up in our updated balance. Would like to see it update since our dispersement is also tomorrow.
Seller_BYn3ICHDweKIc
Ours finaly updated....after 8 hours.
Seller_nRFmxiQg4EGrw
LOL! Very reasonable mindset!
Seller_0xdtD36hDLHBC
I haven't seen any for all day yesterday or today!
Seller_MnFJ6jqlMqeSf
I was worried it was only me having this issue, but I am glad to hear others are encountering the same problem. I contacted Seller Support and they copied and pasted my settlement periods, what a joke.
Seller_JNpMXcdRHNA4F
you would think that seller support would be aware of any lags in the system and simply say so. Worst seller support in all of e-commerce if not any major company. That’s why I came here after opening a case. Figured other sellers know more than amazons own seller support.
Seller_JNpMXcdRHNA4F
Below is a screenshot of the response i received from seller support lol
Here is a copy & paste of what i said when opening the case: “we have shipped over 20 orders today 12/8 Sunday - normally orders show up 15-30 minutes after shipping. No orders from today are showing in our transactions page nor has our payout total (scheduled to disperse tomorrow) has shown any increase. Is this just a delay due to overall volume of orders? We have not seen something like this before. Orders are only showing through yesterday 12/7.”
that case generated this response:
Seller_MnFJ6jqlMqeSf
I mean there's an attempt, but a users OS and browser won't have an effect on amazons internal data not refreshing. Are you still encountering this? I am I was really hoping for an updated figure this morning.
Seller_XJk5RkDQR39p0
I have 140 orders since Friday 12/6/2024 and only have $173.54 to show for it.
Where is the money amazon?
Seller_E0gSzOE8ZDOlE
Same here. We have an escalated case as well. case ID 16806420511. We'll see what happens.
Seller_0xdtD36hDLHBC
My orders that shipped over the weekend are showing up in the transaction view now.
Seller_tdBSDklHffbb1
We shipped last night and this morning and nothing yet as well.
