Hello @Seller_jynSp9KU8eDMv,

Thank you for posting your concerns with a video call.

Seller_jynSp9KU8eDMv

I am logging the interview and all the screen shows in me in the camera and says Thank you for joining, an Amazon associate will meet you soon on the video call but after hours Monday through Friday 7am to 6pm not one time did an amazon employee get on the video and talk to me. Because of this I haven't been paid . Please help.I have kids to attend to and cannot be 24/7 everyday hoping someone attends the meeting.

Gönderiyi görüntüle

I have reached out to the appropriate teams surrounding this situation. I have been informed that the account was deactivated with concerns of authenticity for ASIN: B0CK4V7YSX, Brand: Stanley, which require valid invoices and sourcing documentation that meets our requirements.

The video call you are attempting to complete is for the release of funds which at this time, any funds associated to this ASIN may not be authorized for release. If funds were earned through other means or listings, we may also verify your sourcing documentation to confirm eligibility of these funds being release. I would recommend reviewing our funds withholding policy for more information.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.