Bank Account issues
Dear Amazon Team,
I have been dealing with a suspended account for 19 days due to an issue with bank account verification. I urgently need your assistance with this matter, as I am unable to access the required information to complete the confirmation process. Everything is correctly set up and complies with the detailed requirements provided.
As a result of this suspension, I have been unable to make sales, and the warehouse billing costs are creating significant financial pressure. I need an immediate resolution, as I am not receiving the necessary security messages to proceed, and I consistently encounter an error message when trying to access the page. This is completely preventing me from resolving the bank account issue.
I appreciate your prompt response and support in resolving this situation.
Sincerely,
Bank Account issues
Dear Amazon Team,
I have been dealing with a suspended account for 19 days due to an issue with bank account verification. I urgently need your assistance with this matter, as I am unable to access the required information to complete the confirmation process. Everything is correctly set up and complies with the detailed requirements provided.
As a result of this suspension, I have been unable to make sales, and the warehouse billing costs are creating significant financial pressure. I need an immediate resolution, as I am not receiving the necessary security messages to proceed, and I consistently encounter an error message when trying to access the page. This is completely preventing me from resolving the bank account issue.
I appreciate your prompt response and support in resolving this situation.
Sincerely,
1 yanıt
Emet_Amazon
Hello @Seller_HGo1k3TynbPX2,
Thank you for posting your concerns with your account verification.
I have been dealing with a suspended account for 19 days due to an issue with bank account verification. I urgently need your assistance with this matter, as I am unable to access the required information to complete the confirmation process. Everything is correctly set up and complies with the detailed requirements provided.
As a result of this suspension, I have been unable to make sales, and the warehouse billing costs are creating significant financial pressure. I need an immediate resolution, as I am not receiving the necessary security messages to proceed, and I consistently encounter an error message when trying to access the page. This is completely preventing me from resolving the bank account issue.
As mentioned you have been experiencing some difficulties with trying to complete your verification process and even running into error messages. So I can offer further guidance on your specific concerns can you advise on the error message you receive when trying to access the page? Could you provide screenshots of the error, if you have already provided these on a case, provide the related case to save time.
Once I have a bit more information into the specific situation you're encountering, I can work with the appropriate teams to provide more guidance or resolve related errors.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
