add a product - metal id section seems to always be invalid

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Seller_y2bpyuOTbbb8A

add a product - metal id section seems to always be invalid

hoping someone can assist me.

I am adding a new product (gold jewellery earrings) suddenly the metal id section has become required to submit a product.

I keep getting the error code, The value specified is invalid for the below:

Metal ID

Metal Weight

Metal Stamp

Metal Type

The issue is any info i put in is not being accepted, does anyone have an example that they can provide that is accepted by amazon.

Honestly lately its a nightmare to add a product on amazon

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Seller_hOZNPw7G8FIjl

I also sell jewellery and have just gone to edit one of mine to have a look but it does not show that Metal ID and the other fields are required. I would have thought if they were mandatory they would have been highlighted when I went in to edit?

So I have just downloaded the latest jewellery template file (Version=2023.1121) and on the Data Definitions tab, line 64, it says: Metal ID. Provide a unique ID to number/identify each unique metal type. Optional. In addition, there is no column in the template for Metal ID and the other fields. So I don't see how they can be required fields?

Can you not just mark it as "attribute not required for this product"?

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Seller_hOZNPw7G8FIjl

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Seller_NXAcdzfGqeag8
Did you get any solution regarding to this problem?
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I am not the OP so not my original problem.

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Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin