Amazon blocked me from selling/listing for Ingestible Products - Health Supplement Gummies
Hi Amazon Community
I am an existing seller on Amazon, and starting this year I decided to start selling in a new category of Health and Personal Care > Food/Health Supplement Category. I listed my first product after which Amazon asked me a ton of compliance documents/certificates that I provided them all and after an effort of about 2 months, they send me an email stating that I have been approved and granted permission to sell in this category. So I started working with the manufacturer on producing the inventory however after a few days when I went into the inventory dashboard I found out that Amazon has restricted my listing and I am not allowed to sell in this category as Amazon is not taking new sellers.
Now I am stuck with my inventory and I am not even able to activate my listing. Please note that I am also a brand owner and have registered the brand. I have raised multiple cases, called and chat multiple times with support team but no help or resolution on my cases. Few of the case IDs are 10941769992,10882941322, 10814026682.
I really hope someone here can help me fix this. I am really stressed out and don't know what to do.
Regards
Amazon blocked me from selling/listing for Ingestible Products - Health Supplement Gummies
Hi Amazon Community
I am an existing seller on Amazon, and starting this year I decided to start selling in a new category of Health and Personal Care > Food/Health Supplement Category. I listed my first product after which Amazon asked me a ton of compliance documents/certificates that I provided them all and after an effort of about 2 months, they send me an email stating that I have been approved and granted permission to sell in this category. So I started working with the manufacturer on producing the inventory however after a few days when I went into the inventory dashboard I found out that Amazon has restricted my listing and I am not allowed to sell in this category as Amazon is not taking new sellers.
Now I am stuck with my inventory and I am not even able to activate my listing. Please note that I am also a brand owner and have registered the brand. I have raised multiple cases, called and chat multiple times with support team but no help or resolution on my cases. Few of the case IDs are 10941769992,10882941322, 10814026682.
I really hope someone here can help me fix this. I am really stressed out and don't know what to do.
Regards
2 yanıt
Seller_rI7BZIczK8iAC
Do you also READ the forum? If yes you would know that Amazon doesn't accept new supplements and new supplement sellers and even bans existing ones.
Cooper_Amazon
Good Morning @Seller_HcR0JL4ldwLvc,
I took a look at your cases and they appear to be related to selling ASINs in the UK. We do have a UK forums which you can always use to inquire there as you don't appear to be selling anything in the US. Here is how you toggle to the UK forums for future questions or engagement opportunities:
I had a colleague review your cases and I saw that the ASIN you would like to sell ending in B92F should not contain any blockers in the UK store any more at this time. Please let me know if you are not seeing the same results on your end and I'd be happy to continue investigating.
Hope you have a nice weekend and take care!
Cheers, Cooper_Amazon
