Conflicting Responses To My Appeal
Dear Amazon Forum
I need your help. I am HAVE NOT GOTTEN any official response from my appeal, however, I have been getting conflicting responses when I inquire. Some will say my appeal was rejected while others will say it is still under evaluation.
I was waiting for the official response so I can produce the new evidence - Letter and Invoice from Munfacturer/Supplier incase it is needed to support my case. . Since that didn't come and all I kept getting were conflicting responses to my inquiry, I decided to respond with the new evidence based on some of the agents that responded with rejection.
Looking and reading into these few cases I have listed below you will get more information.
As it is, I am still getting automated responses with no acknowledgement of the new evidence and not a word of it in their response. Am concerned the new evidence is just lost in a thread of an Amazon agent and not treated officially.
ID 15807437141 - 6th
D 15755553901 - 5th
ID 15792636421 - New Documents To Support My Case. - 4th
1D 15756355331 - 3rd
ID 15755553901 - 2nd
1D 15208041191 - 1st
I hope Amzon's response to this will be official and private to maintain some privacy and I can share with my fellow sellers myself.
Conflicting Responses To My Appeal
Dear Amazon Forum
I need your help. I am HAVE NOT GOTTEN any official response from my appeal, however, I have been getting conflicting responses when I inquire. Some will say my appeal was rejected while others will say it is still under evaluation.
I was waiting for the official response so I can produce the new evidence - Letter and Invoice from Munfacturer/Supplier incase it is needed to support my case. . Since that didn't come and all I kept getting were conflicting responses to my inquiry, I decided to respond with the new evidence based on some of the agents that responded with rejection.
Looking and reading into these few cases I have listed below you will get more information.
As it is, I am still getting automated responses with no acknowledgement of the new evidence and not a word of it in their response. Am concerned the new evidence is just lost in a thread of an Amazon agent and not treated officially.
ID 15807437141 - 6th
D 15755553901 - 5th
ID 15792636421 - New Documents To Support My Case. - 4th
1D 15756355331 - 3rd
ID 15755553901 - 2nd
1D 15208041191 - 1st
I hope Amzon's response to this will be official and private to maintain some privacy and I can share with my fellow sellers myself.
4 yanıt
Seller_99oYnthKP25Qc
Hi Amazon Forum
Please help me.
LeviDylan_Amazon
Hello @Seller_99oYnthKP25Qc,
I have reviewed your previous posts about this and the cases you have shared with us. As @Emet_Amazon has mentioned in your previous post, there are multiple situations where if we do not receive the required information to resolve the violation, you may not receive a response to your appeal attempt.
The information you received in case ID:15755553901 is correct. Your submission was not accepted as it was not a viable dispute. This is the review team's final decision and your account is not eligible for reinstatement at this time.
You may continue to submit new dispute information that proves your account has NOT violated policy at the time you were deactivated. Appeals where you accept responsibility for any prior violations of policy will not be accepted.
If you have further questions, please respond here. The Forums community and I are here for you.
Wishing you the best,
LeviDylan
