Not eligible to be the Featured Offer due to uncompetitive price
Like a lot of sellers, we received a notification that our product is not eligible to be the Featured Offer due to uncompetitive price.
Some things to note:
- We have been Brand owners and Amazon sellers for 8 years now and have top selling products in our category.
- We raised our prices a few weeks ago on all of the marketplaces we sell on (prices are the same on all) because our commissions and shipping costs have gone up. Amazon used to only take 30%, now it's closer to 50% with increased fees across the board.
- We offer $1-$2 lower price on our own branded website, but that is because we charge for shipping on our website, so we are trying to account for the fact that shipping is included in the price on all of the other marketplaces.
Has anyone figured out how to get the Featured Offer back? We have seen a severe decline in sales.
3 yanıt
Seller_kIukTwdhvntAp
" We offer $1-$2 lower price on our own branded website, but that is because we charge for shipping on our website, so we are trying to account for the fact that shipping is included in the price on all of the other marketplaces. "
Historically, there have been many posts that have indicated this is your problem.
Amazon, despite all their computing power and poorly trained BOTS, is incapable of determining that $13.99 + $5.00 shipping = $18.99 which is MORE than the Amazon price of $16.99 (or anything else!)
You will probably have to make an adjustment to either Amazon and charge shipping to equal your site, or adjust your site to have free shipping at the same price as Amazon.
Currently your site is holding you hostage because Amazon is clueless.
Seller_FTc6n4ixYbu5Q
It's happening again to another product that we sell- no Featured Offer. Seller Support says it's because we're not offering a competitive price, end of discussion. I've asked to have the issue elevated to a human to manually review as we don't sell the product for less anywhere else. It seems as if Amazon is trying to get everyone into their automated pricing program, but that's risky considering they could offer the price so low that we don't make money on it.
So frustrating!