SELLERS BEWARE of random $300+ Amazon Payment Charges
Amazon continues to get worse to sell products on, especially for smaller scale sellers.
Amazon's poor AI customer service doesn't care about its sellersin general, and its almost impossible to get a real human to reply to seller issues.
Amazon gives sellers the impression it cares only about collecting advertising and sales' expenses from sellers, while placing random charges of $300+ on the credit card linked to a seller's account without explanation.
If a seller's account disconnects the credit card linked to the sales account in order to inquire to Amazon about its mysterious AMAZON PAYMENTS charges, Amazon (by default) deactivates the sellers' account and won't allow the seller to contact its customer service. Customer service AI system will state "Account is not normal. Your account must be in good standing to create a listing."
Amazon is in complete denial of responsibility or care towards its sellers. Could be the reason small sellers now have much more success, with less headaches and less expenses, selling products on other marketplace sites.
SELLERS BEWARE of random $300+ Amazon Payment Charges
Amazon continues to get worse to sell products on, especially for smaller scale sellers.
Amazon's poor AI customer service doesn't care about its sellersin general, and its almost impossible to get a real human to reply to seller issues.
Amazon gives sellers the impression it cares only about collecting advertising and sales' expenses from sellers, while placing random charges of $300+ on the credit card linked to a seller's account without explanation.
If a seller's account disconnects the credit card linked to the sales account in order to inquire to Amazon about its mysterious AMAZON PAYMENTS charges, Amazon (by default) deactivates the sellers' account and won't allow the seller to contact its customer service. Customer service AI system will state "Account is not normal. Your account must be in good standing to create a listing."
Amazon is in complete denial of responsibility or care towards its sellers. Could be the reason small sellers now have much more success, with less headaches and less expenses, selling products on other marketplace sites.
1 yanıt
Nano_Amazon
Hello @Seller_7PLTNT89lN7th
Thanks for reaching out to Amazon Forums. Have you filed a case with Seller Support regarding these issues? If yes, could you please share the case number so I can review it?
For the $300+ charges you mentioned, you can check the details in the Payments section of Seller Central. This should provide a breakdown of all charges applied to your account.
Regards,
Nano
