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Seller_GdrUb6b5bj3Fs

No setting for "expirable" and no field for "expiration date" available for a product with expiration date

I have a product with expiration date and after sending in my initial batch, I received following email: "We have observed that you [...] classified it as a non-expirable product. Based on our review, we have determined that this product is expiration-dated, has an end of shelf life, or loses effectiveness over time. To help us track the inventory and make sure customers receive items in the best possible condition, we have updated the ASIN’s expiry attributes. You can review these updates on Seller Central."

I'm afraid if I send in another batch without indicating expiration date it will be stranded or refused. I want to set my product as "expirable" but cannot find any such setting (right in screenshots). I do have this field available on another product (left in screenshots)

I have tried solving this with Amazon Help but after 8 useless AI generated answers in 6 weeks I've given up to receive any help that way.

Edit product listing:

img

Replenish FBA Inventory screen:

img
41 görüntüleme
5 yanıt
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user profile
Seller_GdrUb6b5bj3Fs

No setting for "expirable" and no field for "expiration date" available for a product with expiration date

I have a product with expiration date and after sending in my initial batch, I received following email: "We have observed that you [...] classified it as a non-expirable product. Based on our review, we have determined that this product is expiration-dated, has an end of shelf life, or loses effectiveness over time. To help us track the inventory and make sure customers receive items in the best possible condition, we have updated the ASIN’s expiry attributes. You can review these updates on Seller Central."

I'm afraid if I send in another batch without indicating expiration date it will be stranded or refused. I want to set my product as "expirable" but cannot find any such setting (right in screenshots). I do have this field available on another product (left in screenshots)

I have tried solving this with Amazon Help but after 8 useless AI generated answers in 6 weeks I've given up to receive any help that way.

Edit product listing:

img

Replenish FBA Inventory screen:

img
00
41 görüntüleme
5 yanıt
Yanıtla
5 yanıt
user profile
Seller_rI7BZIczK8iAC

Did you create a case with seller support? If yes, post here the case ID otherwise no mod can assist you.

10
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GdrUb6b5bj3Fs,

Have you tried updating this via flat file upload? The inventory file template for your product category should include the expiration date attributes. This might bypass the visibility issues you're seeing in the regular edit interface. If there are any underlying problems preventing the update, the processing report will help identify them.

Best regards, Michael

00
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_GdrUb6b5bj3Fs

No setting for "expirable" and no field for "expiration date" available for a product with expiration date

I have a product with expiration date and after sending in my initial batch, I received following email: "We have observed that you [...] classified it as a non-expirable product. Based on our review, we have determined that this product is expiration-dated, has an end of shelf life, or loses effectiveness over time. To help us track the inventory and make sure customers receive items in the best possible condition, we have updated the ASIN’s expiry attributes. You can review these updates on Seller Central."

I'm afraid if I send in another batch without indicating expiration date it will be stranded or refused. I want to set my product as "expirable" but cannot find any such setting (right in screenshots). I do have this field available on another product (left in screenshots)

I have tried solving this with Amazon Help but after 8 useless AI generated answers in 6 weeks I've given up to receive any help that way.

Edit product listing:

img

Replenish FBA Inventory screen:

img
41 görüntüleme
5 yanıt
00
Yanıtla
user profile
Seller_GdrUb6b5bj3Fs

No setting for "expirable" and no field for "expiration date" available for a product with expiration date

I have a product with expiration date and after sending in my initial batch, I received following email: "We have observed that you [...] classified it as a non-expirable product. Based on our review, we have determined that this product is expiration-dated, has an end of shelf life, or loses effectiveness over time. To help us track the inventory and make sure customers receive items in the best possible condition, we have updated the ASIN’s expiry attributes. You can review these updates on Seller Central."

I'm afraid if I send in another batch without indicating expiration date it will be stranded or refused. I want to set my product as "expirable" but cannot find any such setting (right in screenshots). I do have this field available on another product (left in screenshots)

I have tried solving this with Amazon Help but after 8 useless AI generated answers in 6 weeks I've given up to receive any help that way.

Edit product listing:

img

Replenish FBA Inventory screen:

img
00
41 görüntüleme
5 yanıt
Yanıtla
user profile

No setting for "expirable" and no field for "expiration date" available for a product with expiration date

Seller_GdrUb6b5bj3Fs tarafından yazıldı

I have a product with expiration date and after sending in my initial batch, I received following email: "We have observed that you [...] classified it as a non-expirable product. Based on our review, we have determined that this product is expiration-dated, has an end of shelf life, or loses effectiveness over time. To help us track the inventory and make sure customers receive items in the best possible condition, we have updated the ASIN’s expiry attributes. You can review these updates on Seller Central."

I'm afraid if I send in another batch without indicating expiration date it will be stranded or refused. I want to set my product as "expirable" but cannot find any such setting (right in screenshots). I do have this field available on another product (left in screenshots)

I have tried solving this with Amazon Help but after 8 useless AI generated answers in 6 weeks I've given up to receive any help that way.

Edit product listing:

img

Replenish FBA Inventory screen:

img
Etiketler:Uyumluluk
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41 görüntüleme
5 yanıt
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5 yanıt
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user profile
Seller_rI7BZIczK8iAC

Did you create a case with seller support? If yes, post here the case ID otherwise no mod can assist you.

10
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GdrUb6b5bj3Fs,

Have you tried updating this via flat file upload? The inventory file template for your product category should include the expiration date attributes. This might bypass the visibility issues you're seeing in the regular edit interface. If there are any underlying problems preventing the update, the processing report will help identify them.

Best regards, Michael

00
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_rI7BZIczK8iAC

Did you create a case with seller support? If yes, post here the case ID otherwise no mod can assist you.

10
user profile
Seller_rI7BZIczK8iAC

Did you create a case with seller support? If yes, post here the case ID otherwise no mod can assist you.

10
Yanıtla
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GdrUb6b5bj3Fs,

Have you tried updating this via flat file upload? The inventory file template for your product category should include the expiration date attributes. This might bypass the visibility issues you're seeing in the regular edit interface. If there are any underlying problems preventing the update, the processing report will help identify them.

Best regards, Michael

00
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GdrUb6b5bj3Fs,

Have you tried updating this via flat file upload? The inventory file template for your product category should include the expiration date attributes. This might bypass the visibility issues you're seeing in the regular edit interface. If there are any underlying problems preventing the update, the processing report will help identify them.

Best regards, Michael

00
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin