Customer left a negative review because they are waiting for their money back but didn't even initiate a return. PLEASE HELP
Customer left a negative review because they are waiting for their money back but didn't even initiate a return. Please help Mods. I have contacted the customer multiple times that we are willing to issue a refund as soon as we can and requested to remove 2 star feedback but no response.
Order ID: 112-4853430-0405807
Customer left a negative review because they are waiting for their money back but didn't even initiate a return. PLEASE HELP
Customer left a negative review because they are waiting for their money back but didn't even initiate a return. Please help Mods. I have contacted the customer multiple times that we are willing to issue a refund as soon as we can and requested to remove 2 star feedback but no response.
Order ID: 112-4853430-0405807
8 yanıt
SEAmod
Hello @Seller_V05GkNlVzKZ2l
I reviewed the order and the feedback. I have appealed on your behalf. I will post back here when I get a reply from that business team.
Susan
SEAmod
Hello @Seller_V05GkNlVzKZ2l
Thank you for your patience. I just received word that the feedback has been suppressed. I am pleased to have helped you with this issue.
Susan