Amazon Does Not Send Email Explaining Notification
Hello. I received a notification from Amazon on October 20th. But it didn't contain anything about what it was about. It was written that a detailed statement would be made after 14 days. However, 25 days have passed since the notification, but there is still no detailed explanation. I opened a case regarding this situation, but the cases were transferred and there is no response from them for days. @Julia_Amzn@Julia_Amazon@Winston_Amazon@Maja_Amazon
This mail:
Dear Selling Partner,
We have become aware of activity on your account that is not in compliance with Amazon policies. As a result, disbursements on your Selling on Amazon payment account are withheld by Amazon Payments UK Limited and Amazon Payments Europe S.C.A. while we investigate this matter.
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
We will inform you within the next 14 days of further steps.
Sincerely,
Amazon Services Europe
Amazon Does Not Send Email Explaining Notification
Hello. I received a notification from Amazon on October 20th. But it didn't contain anything about what it was about. It was written that a detailed statement would be made after 14 days. However, 25 days have passed since the notification, but there is still no detailed explanation. I opened a case regarding this situation, but the cases were transferred and there is no response from them for days. @Julia_Amzn@Julia_Amazon@Winston_Amazon@Maja_Amazon
This mail:
Dear Selling Partner,
We have become aware of activity on your account that is not in compliance with Amazon policies. As a result, disbursements on your Selling on Amazon payment account are withheld by Amazon Payments UK Limited and Amazon Payments Europe S.C.A. while we investigate this matter.
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
We will inform you within the next 14 days of further steps.
Sincerely,
Amazon Services Europe
4 yanıt
Julia_Amzn
Hello @Seller_qLtUAzec1MSB8,
Thank you for flagging this issue.
We are working on it with our partner team. Once we receive an update, we will get back to you.
Kind regards,
Julia.
Seller_3NLMeDdDOiTXv
hi can you help me with an issue please, i paid £60 outstanding balance from a new seller account from 2019 which i didnt even sell or list anything, i decided to try amazon fba this year but had to pay the fee, Its been a week and seller account still not re-activated which was promised in an email sent by the mechant team on amazon, please help
Seller_qLtUAzec1MSB8
Still no answer. I've been waiting for exactly 1 month. All my trading has been frozen due to this problem. Please help now. They also froze my balance inside. I want to continue my trading. @Julia_Amazon@Julia_Amzn@Winston_Amazon@Maja_Amazon
Seller_qLtUAzec1MSB8
HELP ME PLEASE. Still no answer. I've been waiting for exactly 1 month. All my trading has been frozen due to this problem. Please help now. They also froze my balance inside. I want to continue my trading.
