Hello Amazon Community,

I am currently facing an ongoing issue with fake negative reviews on my product (ASIN B0D1KM1Y86). These reviews have severely affected my product's reputation and sales, and I am seeking advice from the community on how to resolve this matter effectively.

Here is a summary of the actions I have taken so far to address the issue:

Reported the fake reviews, but unfortunately, no action has been taken beyond.

Opened a case (ID: 15678327841), but I haven't received any further assistance or resolution.

Sent an email to community-help, but have not had any successful follow-up or response.

Why we believe these reviews are fake:

All reviews come from new Amazon accounts with no prior activity or history, and all contain negative feedback.

Similar shopping patterns have been observed across these accounts.

Images used in the reviews are copied from legitimate customer reviews of our product.

Several accounts have posted multiple 1-star reviews, which raises concerns about their authenticity.

If anyone has experienced a similar issue or has advice on how to address this situation effectively, your input would be greatly appreciated.

Thank you for your support and assistance.