Mexico has all permission but canada doesn't
I'm a beginner here. I only have one account, which has three countries: Mexico, the US, and Canada. I only sell stuff in Canada right now.
When I wanted to use the campaign manager, I found out I didn't have that option in the menu. After some debugging, I found that I didn't have permission to do that. In fact, in canada, I can't access user permission page, even though I am the primary user and the only user.
And when I switched to Mexico, I had all the permissions.
Anyone know how to grant Canada all the permissions?
Mexico has all permission but canada doesn't
I'm a beginner here. I only have one account, which has three countries: Mexico, the US, and Canada. I only sell stuff in Canada right now.
When I wanted to use the campaign manager, I found out I didn't have that option in the menu. After some debugging, I found that I didn't have permission to do that. In fact, in canada, I can't access user permission page, even though I am the primary user and the only user.
And when I switched to Mexico, I had all the permissions.
Anyone know how to grant Canada all the permissions?
1 yanıt
Connor_Amazon
Hi @Seller_KrKG5nSr7EMua
Connor from Amazon here, thanks for reaching out.
There might be an account tech issue, have you tried reaching out to seller support yet?
You can create a case via this link:
https://sellercentral.amazon.com/cu/contact-us
You can share it the case ID with me once you have it and I can take a closer look on my end.
Best,
Connor
