Ask if can be remove negative feedback
Hello,
We’ve recently received negative feedback related to tracking information not showing exact delivery dates due to the disruptions caused by Hurricane Milton. Despite our best efforts to communicate with the buyers regarding potential delays, some feedback has been left.
We kindly request that such issues, particularly negative feedback linked to tracking delays within the hurricane-affected area, be reviewed and removed.
Here is the case ID: 16480993081
Thank you for your assistance in this matter.
Ask if can be remove negative feedback
Hello,
We’ve recently received negative feedback related to tracking information not showing exact delivery dates due to the disruptions caused by Hurricane Milton. Despite our best efforts to communicate with the buyers regarding potential delays, some feedback has been left.
We kindly request that such issues, particularly negative feedback linked to tracking delays within the hurricane-affected area, be reviewed and removed.
Here is the case ID: 16480993081
Thank you for your assistance in this matter.
7 yanıt
Josh_Amazon
Hello @Seller_4Q8fHy394V9bw,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with the feedback removal for your orders. Thank you so much for providing all the information and the case ID. I have reviewed the case and I was able to gather the necessary details to escalate this to our internal team.
Please wait with me until I get a response from them so I can get back to you soon with an update. In the meantime, please refrain from creating new cases related to this same issue.
Kind regards,
-Josh
