Subject: Urgent: 150 ASINs Suspended Under Incorrect "Food & Safety" Violation

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Seller_ElGA7P50XNDDK

Subject: Urgent: 150 ASINs Suspended Under Incorrect "Food & Safety" Violation

I am facing an unexpected and frustrating issue with my listings on Amazon. A total of 150 ASINs of my pullover hoodies have been suspended under a food and safety violation, which makes absolutely no sense since my products are clothing items, not food.

Without any prior warning, the sale of my items was completely stopped, and I have now been asked to appeal each ASIN individually. As part of the appeal, I need to provide:

Care instructions

Address mentioned on packaging

Material composition

However, all of this information is already included on my product labels and listings. I do not understand how this qualifies as a safety concern or why my listings were flagged in the first place.

To make matters worse, I have to wait 30 days before I can even request the removal of my inventory. Only after that can I apply for reinstatement, which is unnecessarily delaying my business operations.

This seems like a flawed and unfair system, especially when the issue is clearly a mistake. Has anyone else faced this? What’s the best way to escalate this and get my listings reinstated sooner?

Would really appreciate any guidance or insights from fellow sellers.

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5 yanıt
Etiketler:Ürün güvenliği, Ürün uyumluluğu
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JiAlex_Amazon

@Seller_ElGA7P50XNDDK

Following on your post. For us to have a look, could you provide case ID related to this matter?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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