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Seller_PQfpfzGtUiOZQ

order delivered after buyer filed an atoz claim what next?

Subject: Assistance Required for Reimbursement on A-to-Z Claim

Hi All,

Could someone advise on how to get reimbursed for an order refunded by Amazon after a buyer filed an A-to-Z claim? The parcel was delivered after the buyer received the refund.

We appealed the decision but received an automated response stating the appeal was denied. Despite sending two follow-up emails to customer, we haven't received a response. We also emailed the Managing Director's office and received a reply stating the email was received and will be reviewed in 2-3 days.

This situation has left us out of pocket, even though the delivery photo clearly shows the parcel being handed over to someone at the buyer’s address with an open door. Unfortunately, Amazon seems unwilling to acknowledge this evidence.

Any help or advice on resolving this issue would be greatly appreciated.

Thank you,

Adam

51 görüntüleme
6 yanıt
Etiketler:A'dan Z'ye garanti talepleri
00
Yanıtla
user profile
Seller_PQfpfzGtUiOZQ

order delivered after buyer filed an atoz claim what next?

Subject: Assistance Required for Reimbursement on A-to-Z Claim

Hi All,

Could someone advise on how to get reimbursed for an order refunded by Amazon after a buyer filed an A-to-Z claim? The parcel was delivered after the buyer received the refund.

We appealed the decision but received an automated response stating the appeal was denied. Despite sending two follow-up emails to customer, we haven't received a response. We also emailed the Managing Director's office and received a reply stating the email was received and will be reviewed in 2-3 days.

This situation has left us out of pocket, even though the delivery photo clearly shows the parcel being handed over to someone at the buyer’s address with an open door. Unfortunately, Amazon seems unwilling to acknowledge this evidence.

Any help or advice on resolving this issue would be greatly appreciated.

Thank you,

Adam

Etiketler:A'dan Z'ye garanti talepleri
00
51 görüntüleme
6 yanıt
Yanıtla
6 yanıt
user profile
Seller_RlZVPg3d6ZUGP

Was it delivered after the expected delivery date?@ If so, I think the a to z stands - if its a large amount you could consider small claims to Amazon

00
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_PQfpfzGtUiOZQ

order delivered after buyer filed an atoz claim what next?

Subject: Assistance Required for Reimbursement on A-to-Z Claim

Hi All,

Could someone advise on how to get reimbursed for an order refunded by Amazon after a buyer filed an A-to-Z claim? The parcel was delivered after the buyer received the refund.

We appealed the decision but received an automated response stating the appeal was denied. Despite sending two follow-up emails to customer, we haven't received a response. We also emailed the Managing Director's office and received a reply stating the email was received and will be reviewed in 2-3 days.

This situation has left us out of pocket, even though the delivery photo clearly shows the parcel being handed over to someone at the buyer’s address with an open door. Unfortunately, Amazon seems unwilling to acknowledge this evidence.

Any help or advice on resolving this issue would be greatly appreciated.

Thank you,

Adam

51 görüntüleme
6 yanıt
Etiketler:A'dan Z'ye garanti talepleri
00
Yanıtla
user profile
Seller_PQfpfzGtUiOZQ

order delivered after buyer filed an atoz claim what next?

Subject: Assistance Required for Reimbursement on A-to-Z Claim

Hi All,

Could someone advise on how to get reimbursed for an order refunded by Amazon after a buyer filed an A-to-Z claim? The parcel was delivered after the buyer received the refund.

We appealed the decision but received an automated response stating the appeal was denied. Despite sending two follow-up emails to customer, we haven't received a response. We also emailed the Managing Director's office and received a reply stating the email was received and will be reviewed in 2-3 days.

This situation has left us out of pocket, even though the delivery photo clearly shows the parcel being handed over to someone at the buyer’s address with an open door. Unfortunately, Amazon seems unwilling to acknowledge this evidence.

Any help or advice on resolving this issue would be greatly appreciated.

Thank you,

Adam

Etiketler:A'dan Z'ye garanti talepleri
00
51 görüntüleme
6 yanıt
Yanıtla
user profile

order delivered after buyer filed an atoz claim what next?

Seller_PQfpfzGtUiOZQ tarafından yazıldı

Subject: Assistance Required for Reimbursement on A-to-Z Claim

Hi All,

Could someone advise on how to get reimbursed for an order refunded by Amazon after a buyer filed an A-to-Z claim? The parcel was delivered after the buyer received the refund.

We appealed the decision but received an automated response stating the appeal was denied. Despite sending two follow-up emails to customer, we haven't received a response. We also emailed the Managing Director's office and received a reply stating the email was received and will be reviewed in 2-3 days.

This situation has left us out of pocket, even though the delivery photo clearly shows the parcel being handed over to someone at the buyer’s address with an open door. Unfortunately, Amazon seems unwilling to acknowledge this evidence.

Any help or advice on resolving this issue would be greatly appreciated.

Thank you,

Adam

Etiketler:A'dan Z'ye garanti talepleri
00
51 görüntüleme
6 yanıt
Yanıtla
6 yanıt
6 yanıt
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user profile
Seller_RlZVPg3d6ZUGP

Was it delivered after the expected delivery date?@ If so, I think the a to z stands - if its a large amount you could consider small claims to Amazon

00
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_RlZVPg3d6ZUGP

Was it delivered after the expected delivery date?@ If so, I think the a to z stands - if its a large amount you could consider small claims to Amazon

00
user profile
Seller_RlZVPg3d6ZUGP

Was it delivered after the expected delivery date?@ If so, I think the a to z stands - if its a large amount you could consider small claims to Amazon

00
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin