Waiting on the Appeals Team for section 3 review
Hey guys,
I've been going back and forth with the appeals team over a review on my account for section 3 of amazon's business solutions agreement for a month now. The documents being asked for have been narrowed down to just Invoices for 2 ASINs (Originally 6). Their last notification to me was on Nov 20th and I sent the documents being requested on the same day. With that being said, it has officially been 10 days since my message and still no response. I am starting to worry that the appeals team will never respond and my funds will be permanently withheld from me. This is very stressful as it seems that the fate of my buisness is no longer in my hands since there is no direct way to contact the team.
Any advice or guidance would be greatly appreciated.
Waiting on the Appeals Team for section 3 review
Hey guys,
I've been going back and forth with the appeals team over a review on my account for section 3 of amazon's business solutions agreement for a month now. The documents being asked for have been narrowed down to just Invoices for 2 ASINs (Originally 6). Their last notification to me was on Nov 20th and I sent the documents being requested on the same day. With that being said, it has officially been 10 days since my message and still no response. I am starting to worry that the appeals team will never respond and my funds will be permanently withheld from me. This is very stressful as it seems that the fate of my buisness is no longer in my hands since there is no direct way to contact the team.
Any advice or guidance would be greatly appreciated.
2 yanıt
Seller_CW0P5hgbsiqWX
You left out something from your story. Why was your account suspended?
Stevie_Amazon
Hi there @Seller_WpU32MV4RoNnD,
I do hope this finds you well!
I do understand the frustrations and anticipation that has occurred as you wait for the review and decision on your previous submission. I also see that it has been one day since you originally posted and want to know if you had any update on your situation in that time.
In order to provide the best support possible, please provide the reason for which you had to submit documents as @Seller_CW0P5hgbsiqWX has asked. If you have any case IDs available, this would also be helpful.
I look forward to your reply,
Stevie
