My payment has been on hold since April
My payment has been withheld since April because someone claimed that I sold their product even though they didn't prove anything. Please help me @CR_Amazon @Steve_Amazon @Micah_Amazon @Blake_Amazon
My payment has been on hold since April
My payment has been withheld since April because someone claimed that I sold their product even though they didn't prove anything. Please help me @CR_Amazon @Steve_Amazon @Micah_Amazon @Blake_Amazon
3 yanıt
Seller_OvL8C4BJWiuS9
They don't have to prove it; you need to prove it's not.
Seller_kIukTwdhvntAp
"someone claimed that I sold their product even though they didn't prove anything."
That claim quite often ends up with a suspension notice as well as the funds being held.
If you are suspended find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
Were you hit with a TRO?
JiAlex_Amazon
Hello @Seller_MfyaypOxeFJ2d!
Thank you for your post. I understand you are asking about funds.
Please note that our teams and support teams cannot intervene or influence their decision to withhold the funds, in accordance to our policy. At this moment, our advice will be for you to review performance notification, and it is available, proceed with appeal or any pending process for you to reactivate the account.
For further information, please see the section on Funds withholding policy.
Regards,
JiAlex
