365 Günden Eski FBA Stokları İçin Fatura İsteniyor – Nasıl Bir Yol İzlemeliyim?
Hello friends
I am having a problem with my Amazon account due to a product that I sent to FBA more than 365 days ago. My account is under review and I am asked for an invoice dated within the last 365 days. However, since these products entered the amazon warehouse 18 months ago, I do not have an invoice that meets this criteria. Also, my account registration was originally with my company in my home country, then I set up a US company and changed the registered company.
Has anyone encountered a similar situation? What action can I take in this case? I look forward to your help and suggestions.
Thank you!
365 Günden Eski FBA Stokları İçin Fatura İsteniyor – Nasıl Bir Yol İzlemeliyim?
Hello friends
I am having a problem with my Amazon account due to a product that I sent to FBA more than 365 days ago. My account is under review and I am asked for an invoice dated within the last 365 days. However, since these products entered the amazon warehouse 18 months ago, I do not have an invoice that meets this criteria. Also, my account registration was originally with my company in my home country, then I set up a US company and changed the registered company.
Has anyone encountered a similar situation? What action can I take in this case? I look forward to your help and suggestions.
Thank you!
1 yanıt
Levi_Dylan_Amazon
Hello @Seller_ad4CJY7wYOWFX,
Thank you for posting here on the forums.
I see that your account is under review and you have questions about what you can do if the invoices is dated outside of the 365 day requirement.
Typically, if you submit and explanation as to why the invoice is outside of the time window it can be considered. If the invoice is missing any other requirements, this may be why it has not been accepted.
So that I may take a look, can you provide me with any related case ID's? This way, I can reach out to the appropriate teams and learn more about what you have submitted.
Until then, I suggest to review the following help pages that go into detail about invoice requirements...
--Invoice requirements for appealing a policy violation
--Responsible Sourcing documentation request requirements
I am looking forward to your reply and assisting you from here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan