section 3
hello i have been deactivated for a while now (5 months) and was deactivated when i was a new seller and i keep appealing and submitting docs and keep getting denied im starting to think there not even read by humans i got deactivated for section 3 for the 1 product that i was selling i did not get the product from a authorized distributer or brand since i was a new seller and didn't think that was mandatory but the product was authentic it just didnt come from authorized distributer or brand which was my fault and i truly understand and wont make that mistake again since i now have my own brand and will only be selling my own brand products so pls whoever reads this to pls help get me reactivated since i will be selling my own brand now pls and ty.
section 3
hello i have been deactivated for a while now (5 months) and was deactivated when i was a new seller and i keep appealing and submitting docs and keep getting denied im starting to think there not even read by humans i got deactivated for section 3 for the 1 product that i was selling i did not get the product from a authorized distributer or brand since i was a new seller and didn't think that was mandatory but the product was authentic it just didnt come from authorized distributer or brand which was my fault and i truly understand and wont make that mistake again since i now have my own brand and will only be selling my own brand products so pls whoever reads this to pls help get me reactivated since i will be selling my own brand now pls and ty.
5 yanıt
Seller_nRFmxiQg4EGrw
This means that you do not have the proper documentation to prove your item is authentic and authorized.
Amazon has made it quite clear that in cases of IP/inauthentic complaints, the ONLY way forward is to provide the proper documentation. Since you do not have those documents, you have no path forward.
I hope that in future ventures, you will learn the rules before jumping in; but your days on Amazon are over.
Seller_CW0P5hgbsiqWX
OP: " i did not get the product from a authorized distributer or brand since i was a new seller and didn't think that was mandatory"
Sorry to say that was a big mistake. Amazon gave you one chance to appeal, and if that was not accepted, they are not interested in anymore. Thus, they are, like you said, not read.