Can SB tell me what should i do? The reason seems to be unable to open my files , but it says there is a identical or nearly identical to a brand already enrolled in Amazon’s store.

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Hello from Amazon Brand Registry Support,

This is Jobvishal and I am here to assist you with your concern regarding Brand Registry application for the Brand: ""

Upon checking, I would like to let you know that we are unable to approve your Brand Registry application for "" as tthe documents, images, or website URLs you provided are invalid or are not loading.

Please be sure the files are accessible before you apply again. The brand name on the sample product images provided does not match the trademark on your application.

Before submitting a new application, please review the product image requirements found on the application form to ensure compliance.

After careful review, we are unable to approve your application as the trademark application submitted is identical or nearly identical to a brand already enrolled in Amazon’s store. To protect the shopping experience of our customers, we are currently limiting the number of brands with identical or highly similar names in our store.

Please note additional verification may be required to demonstrate your brand offers a unique product selection, including a request for additional information and documents as evidence or to participate in a video verification.