Pending Disbursement
I am writing to express my frustration with the lack of response and clarity regarding the disbursement of my funds.
On November 22, I received an email stating that my funds would be disbursed in the next settlement. However, since then, there has been no disbursement, and despite my repeated inquiries, I have not received any updates.
When I reach out to the support team on call, I am informed that I am contacting the wrong department. Furthermore, my emails to disbursement-appeals@amazon.com have gone unanswered, and every time I open a case, I receive an automated response thanking me for my patience but providing no resolution.
I don't understand how Amazon is valuing its sellers when such issues go unresolved for so long.
Pending Disbursement
I am writing to express my frustration with the lack of response and clarity regarding the disbursement of my funds.
On November 22, I received an email stating that my funds would be disbursed in the next settlement. However, since then, there has been no disbursement, and despite my repeated inquiries, I have not received any updates.
When I reach out to the support team on call, I am informed that I am contacting the wrong department. Furthermore, my emails to disbursement-appeals@amazon.com have gone unanswered, and every time I open a case, I receive an automated response thanking me for my patience but providing no resolution.
I don't understand how Amazon is valuing its sellers when such issues go unresolved for so long.
5 yanıt
Seller_4zBzdtgCyS9EI
Amazon values it's stock market price. Nothing else.
Atlas_Amazon
Hello @Seller_n3dqdPlJT2tll
On November 22, I received an email stating that my funds would be disbursed in the next settlement. However, since then, there has been no disbursement, and despite my repeated inquiries, I have not received any updates.
Thank you for the information provided regarding the recent disbursement issues you have encountered. I know a lack of response can cause growing frustration when trying to acquire your funds, and so I want to provide guidance to assist you in this process. When was the last time that you submitted a message to the disbursement team? Would you be able to share the case IDs that you have in relation? How long after the initial messaging did you attempt to contact the team for funds?
Generally, our team will not disburse the funds remaining in the account if there are specific issues impacting. Have you noticed any recent issues that could be contributing? If you have any other details or information that is relevant to this situation, we encourage you to provide it to this thread for support.
Best,
Atlas
