Product set up on European Expansion Accelerator but inventory not showing in target market
Hello, I have enrolled my ASIN B09WHS429T in the European expansion accelerator programme last year, which worked successfully and my stock was being sent from my source marketplace (UK). Following this, I had some stock sent directly to France, as this market did well.
Now that my inventory in France has run out (new stock coming in 2 months!) I want to revert to EEA and sell my UK stock. I filed a case about this before running out of inventory and was told the transition would be seamless, but it’s not.. I’ve changed the “source” market to the UK (from France) as per one case worker’s advice, but beyond this not taken any steps.
Please note I do not have a French VAT number (I do not go above the required threshold for this), and was successful with EEA before.)
The caseworkers are now investigating it for many days, and keep going around in circles, so I want to file a case here to see if one of your experts can help please! I was making sales every day in France so am now losing revenue, and I worry these new customers can’t order my tea anymore.
CASE ID: 10846342702
ASIN: B09WHS429T
SKU: 5070000672601
Product set up on European Expansion Accelerator but inventory not showing in target market
Hello, I have enrolled my ASIN B09WHS429T in the European expansion accelerator programme last year, which worked successfully and my stock was being sent from my source marketplace (UK). Following this, I had some stock sent directly to France, as this market did well.
Now that my inventory in France has run out (new stock coming in 2 months!) I want to revert to EEA and sell my UK stock. I filed a case about this before running out of inventory and was told the transition would be seamless, but it’s not.. I’ve changed the “source” market to the UK (from France) as per one case worker’s advice, but beyond this not taken any steps.
Please note I do not have a French VAT number (I do not go above the required threshold for this), and was successful with EEA before.)
The caseworkers are now investigating it for many days, and keep going around in circles, so I want to file a case here to see if one of your experts can help please! I was making sales every day in France so am now losing revenue, and I worry these new customers can’t order my tea anymore.
CASE ID: 10846342702
ASIN: B09WHS429T
SKU: 5070000672601
2 yanıt
Seller_ZJhiFfua0EPgc
@Sarah_Amzn I wonder if you can help please. I have remote fulfilment working and France switched on, but get the error “ASINs have Import/Export restrictions that prevent the product from being sold in the selected country.” —> even though I was able to sell using the channel last year. Case details etc are in my previous post.
Ezra_Amazon
Hello @Seller_ZJhiFfua0EPgc,
I contacted the partner team about your setup. They informed me that to sell UK stock to FR, you need to be enrolled in EU Remote Fulfilment (EURF).
Once this is resolved, you should be able to sell your UK stock in FR.
Thanks! Ezra
