INFORM Consumer Act Tax Verification Issue
Hi There:
We having a risk banner about Tax Verification of INFORM Consumer Act for over 2 weeks! However, the tax section is still showing "complete and validated successfully".
I sent a few cases to search support before and all of them told me to wait.
I have no idea what i should do with this now. Should i update the Tax Info one more time? It's so much anxiety about the account will be deactivated.
Can you please help me with this, here is the CASE ID i newly create: 17334744651
@Roxy_Amazon @Connor_Amazon @Atlas_Amazon
INFORM Consumer Act Tax Verification Issue
Hi There:
We having a risk banner about Tax Verification of INFORM Consumer Act for over 2 weeks! However, the tax section is still showing "complete and validated successfully".
I sent a few cases to search support before and all of them told me to wait.
I have no idea what i should do with this now. Should i update the Tax Info one more time? It's so much anxiety about the account will be deactivated.
Can you please help me with this, here is the CASE ID i newly create: 17334744651
@Roxy_Amazon @Connor_Amazon @Atlas_Amazon
5 yanıt
Levi_Dylan_Amazon
Hello @Seller_CwpJkFx06HJdJ,
Thank you for sharing concerns you are having with the Inform Consumers Act verification.
I see that despite completing the tax verification successfully you are still seeing the at risk banner and you would like to have this looked and resolved. I understand that not knowing if your account may be deactivated is causing significant stress for you so I am here to see how I can help with a resolution.
I was able to check the details about your situation and I can confirm that the tax verification seems to be all verified but the at risk banner remains. I have gone ahead and passed this over to the appropriate team for a review and resolution. I suggest to continue to monitor this daily and please let me know if you see anything change.
I will be keeping a close eye on this to support you the best. Once I hear back from that team I will let you know right away. If you have any additional questions, please don't hesitate to reach back out. We are here to support you.
Wishing you the best,
LeviDylan
Levi_Dylan_Amazon
Hello @Seller_CwpJkFx06HJdJ,
I hope you are enjoying your weekend.
I am reaching out as I have heard back from the review team. They informed me that there is a name mismatch which is preventing the tax verification from being completed. They have asked that you update the tax information and ensure that all information matches the documents you are submitting. Once you have taken a look and made the necessary edits, please let me know so I can have this reviewed once again.
I look forward to your reply.
LeviDylan
Levi_Dylan_Amazon
Hello @Seller_CwpJkFx06HJdJ,
I checked on the status and I see that your tax verification has been successfully completed. This is great to hear! I do also see that you are awaiting the address verification postcard to complete the entire process. Once you verify the address, everything should be good to go! Please keep in touch with me and let me know once it has all been completed.
Thank you for allowing me to assist with this situation. Happy Selling!
LeviDylan
