Hey there @Seller_aJV55k91CHrZ3,

I hope this finds you well!

Seller_aJV55k91CHrZ3

I have 72% valid tracking rate and supposed to be 100%.

Amazon still opens UPS Freight as shipper for shipping confirmation, But UPS Doesn't support tracking info for " Freight ",

UPS does " Normal UPS Ground shipping " only.

UPS Freight sold to a company called " Tforcefreight " and tracking is avilable at tforcefreight.com

Gönderiyi görüntüle

I understand you have questions regarding your valid tracking rate and recognize that UPS freight was sold to another company and the tracking information is available at a different website.

To remain in compliance with this specific policy, you will need to ensure you are providing the most accurate information at all times. If TForcefright is the company which is shipping your product, you need to provide that information in the drop down menu under "other" and ensure you enter that information in correctly as this is case-sensitive; this means you will want to make sure the entire correct company name is listed. In addition to this, please ensure the correct shipping service is entered.

If this does correct the tracking issue, please do not hesitate to further reply here and let us know. The community and I are here to support you.

All the best,

Stevie.