Account still deactivated after video call verification
I have completed my video call verification 5 days ago. but my account still deactivated, no response from Amazon till now after video call verification. Upon video end I was told to send bank statement to the email seller-reactivation-appeals@amazon.com and i did then next day got reply (see in attached screenshot) Please if any amazon staff here can help
Account still deactivated after video call verification
I have completed my video call verification 5 days ago. but my account still deactivated, no response from Amazon till now after video call verification. Upon video end I was told to send bank statement to the email seller-reactivation-appeals@amazon.com and i did then next day got reply (see in attached screenshot) Please if any amazon staff here can help
1 yanıt
Webb_Amazon
Hello @Seller_r4XDIEOpWUm1t,
I understand you are going through the account verification process.
"I was told to send bank statement to the email seller-reactivation-appeals@amazon.com"
I was able to reach out to the concerned team and they have received your documents and they are currently under review. I do understand the time it takes for this process is frustrating but we ask that you remain patient with the vetting process.
Thank you for your post. I hope my response is beneficial towards your business.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Webb
