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Seller_BwhuAKHyZROZM

URGENT: Shipments to IAH3 & WBW2 Not Being Received

Hi everyone,

I have two shipments that were sent to Amazon almost a month ago, but they still haven't been received. The fulfillment centers these were sent to are IAH3 and WBW2.

Tracking shows that they were delivered, but there has been check-in but no movement on Amazon's end. I've tried reaching out through normal support channels but haven't gotten any clear resolution.

Has anyone else experienced delays at these FCs recently? If an Amazon rep is here, could someone please look into this? These delays are causing major inventory issues.

Thanks in advance for any help!

396 görüntüleme
21 yanıt
Etiketler:Gönderim, Lojistik merkezi, Lojistik merkezine gönder
50
Yanıtla
user profile
Seller_BwhuAKHyZROZM

URGENT: Shipments to IAH3 & WBW2 Not Being Received

Hi everyone,

I have two shipments that were sent to Amazon almost a month ago, but they still haven't been received. The fulfillment centers these were sent to are IAH3 and WBW2.

Tracking shows that they were delivered, but there has been check-in but no movement on Amazon's end. I've tried reaching out through normal support channels but haven't gotten any clear resolution.

Has anyone else experienced delays at these FCs recently? If an Amazon rep is here, could someone please look into this? These delays are causing major inventory issues.

Thanks in advance for any help!

Etiketler:Gönderim, Lojistik merkezi, Lojistik merkezine gönder
50
396 görüntüleme
21 yanıt
Yanıtla
21 yanıt
user profile
Connor_Amazon

Hi @Seller_BwhuAKHyZROZM

Connor from Amazon here, I can take a look at the shipments on my end, but I need a bit of information from you first.

Can you share any of the seller support case IDs with me here so that I take a closer look on my end.

Thank you,

Connor

11
user profile
Seller_RhdbLYBpzig4e

we had several packages to both of these centers be delivered but never checked in or counted either.. Amazon just paid us out for every unit a few days ago.. took a few cases to get resolved.

31
user profile
Seller_RQX1Rb7Z4nMBT

On your "Shipments" page, click the "Contents" tab. This will tell you when the shipment is eligible for investigation. Until then, you just need to wait. The day after the eligible date the shipment closes with "Units Expected" which is quantity we shipped and "Units Received zero" as if we sent them an empty box. Once it is closed at zero received, we request an investigation and submit invoices.

20
user profile
Seller_iMRAMqZYv8rrh

We have the same issue as yours.

Shipment FBA18V29HHGP has been delivered last March 17 - still shows delivered until today.

@Jameson_Amazon

20
user profile
Seller_BwhuAKHyZROZM

Hi Team,

Can we get some help with this? This is been a huge struggle and we need these shipments recieved. We don't know what else we can do here.

@Jim_Amazon

@KJ_Amazon

@Jameson_Amazon

@Glenn_Amazon

@Connor_Amazon

@Michelle_Amazon

@Topher_Amazon

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_BwhuAKHyZROZM

URGENT: Shipments to IAH3 & WBW2 Not Being Received

Hi everyone,

I have two shipments that were sent to Amazon almost a month ago, but they still haven't been received. The fulfillment centers these were sent to are IAH3 and WBW2.

Tracking shows that they were delivered, but there has been check-in but no movement on Amazon's end. I've tried reaching out through normal support channels but haven't gotten any clear resolution.

Has anyone else experienced delays at these FCs recently? If an Amazon rep is here, could someone please look into this? These delays are causing major inventory issues.

Thanks in advance for any help!

396 görüntüleme
21 yanıt
Etiketler:Gönderim, Lojistik merkezi, Lojistik merkezine gönder
50
Yanıtla
user profile
Seller_BwhuAKHyZROZM

URGENT: Shipments to IAH3 & WBW2 Not Being Received

Hi everyone,

I have two shipments that were sent to Amazon almost a month ago, but they still haven't been received. The fulfillment centers these were sent to are IAH3 and WBW2.

Tracking shows that they were delivered, but there has been check-in but no movement on Amazon's end. I've tried reaching out through normal support channels but haven't gotten any clear resolution.

Has anyone else experienced delays at these FCs recently? If an Amazon rep is here, could someone please look into this? These delays are causing major inventory issues.

Thanks in advance for any help!

Etiketler:Gönderim, Lojistik merkezi, Lojistik merkezine gönder
50
396 görüntüleme
21 yanıt
Yanıtla
user profile

URGENT: Shipments to IAH3 & WBW2 Not Being Received

Seller_BwhuAKHyZROZM tarafından yazıldı

Hi everyone,

I have two shipments that were sent to Amazon almost a month ago, but they still haven't been received. The fulfillment centers these were sent to are IAH3 and WBW2.

Tracking shows that they were delivered, but there has been check-in but no movement on Amazon's end. I've tried reaching out through normal support channels but haven't gotten any clear resolution.

Has anyone else experienced delays at these FCs recently? If an Amazon rep is here, could someone please look into this? These delays are causing major inventory issues.

Thanks in advance for any help!

Etiketler:Gönderim, Lojistik merkezi, Lojistik merkezine gönder
50
396 görüntüleme
21 yanıt
Yanıtla
21 yanıt
21 yanıt
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user profile
Connor_Amazon

Hi @Seller_BwhuAKHyZROZM

Connor from Amazon here, I can take a look at the shipments on my end, but I need a bit of information from you first.

Can you share any of the seller support case IDs with me here so that I take a closer look on my end.

Thank you,

Connor

11
user profile
Seller_RhdbLYBpzig4e

we had several packages to both of these centers be delivered but never checked in or counted either.. Amazon just paid us out for every unit a few days ago.. took a few cases to get resolved.

31
user profile
Seller_RQX1Rb7Z4nMBT

On your "Shipments" page, click the "Contents" tab. This will tell you when the shipment is eligible for investigation. Until then, you just need to wait. The day after the eligible date the shipment closes with "Units Expected" which is quantity we shipped and "Units Received zero" as if we sent them an empty box. Once it is closed at zero received, we request an investigation and submit invoices.

20
user profile
Seller_iMRAMqZYv8rrh

We have the same issue as yours.

Shipment FBA18V29HHGP has been delivered last March 17 - still shows delivered until today.

@Jameson_Amazon

20
user profile
Seller_BwhuAKHyZROZM

Hi Team,

Can we get some help with this? This is been a huge struggle and we need these shipments recieved. We don't know what else we can do here.

@Jim_Amazon

@KJ_Amazon

@Jameson_Amazon

@Glenn_Amazon

@Connor_Amazon

@Michelle_Amazon

@Topher_Amazon

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Connor_Amazon

Hi @Seller_BwhuAKHyZROZM

Connor from Amazon here, I can take a look at the shipments on my end, but I need a bit of information from you first.

Can you share any of the seller support case IDs with me here so that I take a closer look on my end.

Thank you,

Connor

11
user profile
Connor_Amazon

Hi @Seller_BwhuAKHyZROZM

Connor from Amazon here, I can take a look at the shipments on my end, but I need a bit of information from you first.

Can you share any of the seller support case IDs with me here so that I take a closer look on my end.

Thank you,

Connor

11
Yanıtla
user profile
Seller_RhdbLYBpzig4e

we had several packages to both of these centers be delivered but never checked in or counted either.. Amazon just paid us out for every unit a few days ago.. took a few cases to get resolved.

31
user profile
Seller_RhdbLYBpzig4e

we had several packages to both of these centers be delivered but never checked in or counted either.. Amazon just paid us out for every unit a few days ago.. took a few cases to get resolved.

31
Yanıtla
user profile
Seller_RQX1Rb7Z4nMBT

On your "Shipments" page, click the "Contents" tab. This will tell you when the shipment is eligible for investigation. Until then, you just need to wait. The day after the eligible date the shipment closes with "Units Expected" which is quantity we shipped and "Units Received zero" as if we sent them an empty box. Once it is closed at zero received, we request an investigation and submit invoices.

20
user profile
Seller_RQX1Rb7Z4nMBT

On your "Shipments" page, click the "Contents" tab. This will tell you when the shipment is eligible for investigation. Until then, you just need to wait. The day after the eligible date the shipment closes with "Units Expected" which is quantity we shipped and "Units Received zero" as if we sent them an empty box. Once it is closed at zero received, we request an investigation and submit invoices.

20
Yanıtla
user profile
Seller_iMRAMqZYv8rrh

We have the same issue as yours.

Shipment FBA18V29HHGP has been delivered last March 17 - still shows delivered until today.

@Jameson_Amazon

20
user profile
Seller_iMRAMqZYv8rrh

We have the same issue as yours.

Shipment FBA18V29HHGP has been delivered last March 17 - still shows delivered until today.

@Jameson_Amazon

20
Yanıtla
user profile
Seller_BwhuAKHyZROZM

Hi Team,

Can we get some help with this? This is been a huge struggle and we need these shipments recieved. We don't know what else we can do here.

@Jim_Amazon

@KJ_Amazon

@Jameson_Amazon

@Glenn_Amazon

@Connor_Amazon

@Michelle_Amazon

@Topher_Amazon

10
user profile
Seller_BwhuAKHyZROZM

Hi Team,

Can we get some help with this? This is been a huge struggle and we need these shipments recieved. We don't know what else we can do here.

@Jim_Amazon

@KJ_Amazon

@Jameson_Amazon

@Glenn_Amazon

@Connor_Amazon

@Michelle_Amazon

@Topher_Amazon

10
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin