FBA UNIT MISSING - Investigation completed – shipment contents counted and confirmed
I shipped 133 unit in ID FBA17WLMM9LR with tracking numbers. As per the tracking number items were delivered on Apr 18, 2024, 09:48:00 AM - Charlotte NC US - Package delivered. On the FBA page, it is that all 133 items are missing. It shows me "Investigation completed – shipment contents counted and confirmed"Investigation completed – shipment contents counted and confirmed. I am not able to open an investigation.
Please take a look as this is a big loss for me. Let me know if you need anything else.
Anyone please help.
@KJ_Amazon @Bryce_Amazon @Jameson_Amazon @Dominic_Amazon
FBA UNIT MISSING - Investigation completed – shipment contents counted and confirmed
I shipped 133 unit in ID FBA17WLMM9LR with tracking numbers. As per the tracking number items were delivered on Apr 18, 2024, 09:48:00 AM - Charlotte NC US - Package delivered. On the FBA page, it is that all 133 items are missing. It shows me "Investigation completed – shipment contents counted and confirmed"Investigation completed – shipment contents counted and confirmed. I am not able to open an investigation.
Please take a look as this is a big loss for me. Let me know if you need anything else.
Anyone please help.
@KJ_Amazon @Bryce_Amazon @Jameson_Amazon @Dominic_Amazon
8 yanıt
Seller_DXWHMEdxdurZY
I have case ID 15417438141
Dominic_Amazon
Hi @Seller_DXWHMEdxdurZY,
Dominic from Amazon here happy to try to help! It looks like the team is working on getting it resolved for you. Please keep working with the team!
Best,
Dominic
