Can't close account and can't reach Amazon support.
Referring to the discussion https://sellercentral.amazon.co.uk/seller-forums/discussions/t/b211474c-6df1-4863-9e52-0b377e8c85d6
Someone from Amazon said they will look into my issue but the thread just got closed and I haven't heard from Amazon ever since, except that Amazon tries to Charge my card again and again for higher amounts each month.
What do I do?
Can't close account and can't reach Amazon support.
Referring to the discussion https://sellercentral.amazon.co.uk/seller-forums/discussions/t/b211474c-6df1-4863-9e52-0b377e8c85d6
Someone from Amazon said they will look into my issue but the thread just got closed and I haven't heard from Amazon ever since, except that Amazon tries to Charge my card again and again for higher amounts each month.
What do I do?
2 yanıt
Camille_Amazon
Hello @Nivalis,
Thank you for your post.
I understand you are looking for some help to close the account. Let's work on this together.
For you to understand, the closure of the account is authorized under certain criteria, such as having a valid credit card registered and an active account without any deactivations.
Whenever you meet those requirements, you can request the closure of the account through the Help button on the top right of the account.
For any further support, if you don't have the ability to make a call, I suggest you to open a case to Account Health support.
I hope my response is beneficial for you request.
Thank you,
Camille
