Amazon not accepting applications to sell Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)
Hi there –
We're launching our energy gel brand on Amazon.
We created the listing and received the error message that says I need to "request approval". The listing was successful but we're not able to create a shipment to send the inventory to Amazon. I then tried to request for approval and I got the following message:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
I am the brand owner and I should be eligible to list and sell this product.
Amazon Seller Support has been unhelpful because they simply state that they are not accepting applications to sell. We have the inventory ready to be shipped to Amazon and we need to find a way to resolve this ASAP.
@Manny_Amazon are you able to assist me with this request, please? The ASIN is B0FBT7NN7C
Amazon not accepting applications to sell Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)
Hi there –
We're launching our energy gel brand on Amazon.
We created the listing and received the error message that says I need to "request approval". The listing was successful but we're not able to create a shipment to send the inventory to Amazon. I then tried to request for approval and I got the following message:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
I am the brand owner and I should be eligible to list and sell this product.
Amazon Seller Support has been unhelpful because they simply state that they are not accepting applications to sell. We have the inventory ready to be shipped to Amazon and we need to find a way to resolve this ASAP.
@Manny_Amazon are you able to assist me with this request, please? The ASIN is B0FBT7NN7C
14 yanıt
Seller_LVZcgxAgZ2xBv
Amazon states "we are not accepting applications to sell." What's to resolve?
Seller_OvL8C4BJWiuS9
They are not accepting applications to sell in this category right now. You may need to sell somewhere else.
Cooper_Amazon
Good Morning @Seller_G3MixJ3PX0prq,
I took a look at CASE ID ending in 7671. This situation has been coming up often on the forums in which seller's are getting the notification: "We are not accepting applications to sell: Other Health & Personal Care category in Used, Refurbished, Collectible condition(s) Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
Please note: If you were not already approved to sell in the supplements category, as part of our ongoing efforts to provide the best possible customer experience, Amazon has implemented additional restrictions for ingestible supplement products.
Unfortunately, we are not accepting applications for supplements at this time. You are welcome to check back later to see if the category is accepting applications in the future.
If you believe your products have been misclassified within a certain category or sub-category that requires approval, please contact Selling Partner Support with evidence, such as product pictures, to support this claim. Amazon will review your claim and make a final determination that will ensure the best shopping experience for our customers.
In previous escalations on the Seller Forums, I have seen success with clearing this process for those sellers who are Brand Registered.
- If you would like to learn more about Brand Registry, feel free to check out this link -->HERE<--
- If the brand you are trying to list is already in Brand Registry AND you have a relationship with the brand, you can be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to Selling Partner Support letting them know you are now in the brand's Brand Registry approved list.
Hope the information above helps clarify things a bit and thank you for understanding.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_G3MixJ3PX0prq,
I just wanted to stop by and check in as I took a look at ASIN B0FBT7NN7C and see there are no longer any blockers at this time that should prevent you from listing the ASIN.
With that great news, I hope you have a fabulous rest of your week and take care.
Cheers, Cooper_Amazon