I need to submit documents to verify my selling account
Hi,Amazon
When I Click on Identity Verification (Reverify), I was redirected to the CASE interface, so that I can't update and change my identity information, resulting in me not being able to complete the verification of the Consumer Notice Act, please fix this bug. please help!
The related case ID: 15169089761
The performance notification I received shows my account has been deactivated since Amazon has not received the requested information about INFORM Consumers Act. and ask me to submit Identity Verification information.
But we still have NO ENRTY to submit Identity Verification.
Please help me. Thank you very much!
Thanks very much!
@Atlas_Amazon
@Steve_Amazon
@Cooper_Amazon
@Topher_Amazon
@Micah_Amazon
I need to submit documents to verify my selling account
Hi,Amazon
When I Click on Identity Verification (Reverify), I was redirected to the CASE interface, so that I can't update and change my identity information, resulting in me not being able to complete the verification of the Consumer Notice Act, please fix this bug. please help!
The related case ID: 15169089761
The performance notification I received shows my account has been deactivated since Amazon has not received the requested information about INFORM Consumers Act. and ask me to submit Identity Verification information.
But we still have NO ENRTY to submit Identity Verification.
Please help me. Thank you very much!
Thanks very much!
@Atlas_Amazon
@Steve_Amazon
@Cooper_Amazon
@Topher_Amazon
@Micah_Amazon
2 yanıt
Levi_Dylan_Amazon
Hello @Seller_RlKQi4G9YAuHv,
Thank you for reaching out here on the Forums.
I was able to check on the details of the case you provided and reach out to the responsible teams about your situation. They communicated that at this time your account is not eligible for reactivation. No additional details were shared with me about this. I suggest to monitor your account in case we request further information from you in the future.
Wishing you the very best,
LeviDylan
