Hello @Seller_VJR0pzY39Zjsk,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you are experiencing with your account access due to not receiving the OTP.

If you're having trouble receiving your verification code, here are some steps you can take:

1. Look for the 'Didn't receive the code?' link on the code entry page. Clicking this will show you alternative verification methods you may have set up during your account creation.
2. Consider opting for a voice call to your mobile phone if the SMS text hasn't arrived.
3. If you're in the registration process and haven't received a code:

• Double-check the phone number you entered for accuracy.
• Ensure you've included the correct region code with your phone number.
• Verify that your mobile phone can receive SMS text messages.

These steps should help resolve most code-related issues. If you continue to experience problems, please don't hesitate to reach out for further assistance.

For more information you can go to Two-Step Verification FAQ.

In case that you need further support, don't hesitate on contacting our Seller Support team.

Kind regards,

-Josh