Dear Disbursement Appeals Team

I hope this message finds you well.

I am writing to express my concern regarding the ongoing issue with the disbursement of my funds. I received emails on July 25 and August 17, both stating the funds below would be disbursed on the next settlement date -- with no subsequent disbursement made after the next settlement dates of August 7, August 21, and September 4.

I have opened cases 15876527111, 15841354331, & 15806331521 on August 9, August 15, and August 21; and emailed my concerns on 8/21 and have received no substantive responses.

I know you must be busy, and sending another case or email is not helping.

This situation is causing significant concern, as it seems to place me in a perpetual loop without resolution. As you can imagine, I am eager to receive the funds that have been on hold since March 7.

I have the following funds pending:

US Marketplace:

• Standard Orders: $12,311.25
• Invoiced Orders: $329.85

Canada Marketplace:

• Standard Orders: $41.28

Less Reserved Fund: $4,410.00

Amount to be Disbursed: $8,272.38

The bank account ending in 821, which is listed as my deposit method, is still valid. I kindly request that these funds be disbursed today, as agreed.

If this is not possible, could you please provide more detailed information regarding the delay beyond the standard form letter? I would appreciate any clarity you can offer on this matter.

Please feel free to call me directly to discuss any actions that need to be taken to resolve this issue promptly.

Thank you for your attention to this matter.

Best Regards,

Brian Elfstrom