Safety and Compliance Issue
Hi. Suddenly my books that have been listed for a long time are showing a safety and compliance issue. Amazon suddenly wants to know the package weight and package unit weight. Is anyone else seeing this? I can't weigh them and add that information because the books are FBA and are stored at Amazon. How do I fix this? THANKS!
Safety and Compliance Issue
Hi. Suddenly my books that have been listed for a long time are showing a safety and compliance issue. Amazon suddenly wants to know the package weight and package unit weight. Is anyone else seeing this? I can't weigh them and add that information because the books are FBA and are stored at Amazon. How do I fix this? THANKS!
1 yanıt
Glenn_Amazon
Greetings @Seller_kznbKplCgAoV4,
You should be able to ask for measurement at the Fulfillment Center however this does seem like an odd request. Can you please provide your most recent Seller Support Case on this issue so I can review and investigate? Thank you for your understanding.
-Glenn
