AWD Capacity Limit?
Received this message today when trying to send inventory to AWD
I've tried different SKUs, for different amounts, and continue to get the same error message.
Case ID 17796723341 has already been opened. Our current FBA capacity is only 60% usage and I was not aware of a capacity limit for AWD shipments as the program is designed for longer storage of overflow inventory.
Is anyone else experiencing the same issue today? Can any moderators help?
AWD Capacity Limit?
Received this message today when trying to send inventory to AWD
I've tried different SKUs, for different amounts, and continue to get the same error message.
Case ID 17796723341 has already been opened. Our current FBA capacity is only 60% usage and I was not aware of a capacity limit for AWD shipments as the program is designed for longer storage of overflow inventory.
Is anyone else experiencing the same issue today? Can any moderators help?
4 yanıt
Seller_JFMM74Ov0fqLj
We have the same problem! I'm not sure if this is a systems issue.
Seller_AevYmOVtgtKV2
Just came to the forums because I have the same issue. Can't make any shipments
Seller_iFgzedbNFtda3
We got this message a couple of weeks ago. We tried again the next day and then had no issues creating the AWD shipment. Not really sure why.
On the first day, a few minutes after getting the AWD is at capacity message, we received an email from AGL encouraging us to ship with AGL to AWD. Lol, um thanks, I'm trying!
Josh_Amazon
Hello @Seller_IjQZ6PEAkvw1A,
I've reviewed your Case ID 17796723341. Our internal team has provided an update on your situation:
The error message you received was due to temporary capacity constraints at our AWD facilities. We're pleased to inform you that the capacity levels have now been updated.
You should now be able to proceed with creating your shipment. If you experience any further issues, please don't hesitate to reach out to Seller Support.
Kind regards,
-Josh
