I can not upload my Identity Card Photo
Hi,
My account has been deactivated and I want to reactivate it. But I can't upload my Identity card and Credit card statement photo in the primary contact information.
I take this error. (We are currently experiencing technical difficulties with this tool and are working on resolving this issue. Please try again in 15 minutes.)
I have a case for this issue. The case number is 16587057711.
Can anyone help me for this issue?
Sefa.
I can not upload my Identity Card Photo
Hi,
My account has been deactivated and I want to reactivate it. But I can't upload my Identity card and Credit card statement photo in the primary contact information.
I take this error. (We are currently experiencing technical difficulties with this tool and are working on resolving this issue. Please try again in 15 minutes.)
I have a case for this issue. The case number is 16587057711.
Can anyone help me for this issue?
Sefa.
1 yanıt
Josh_Amazon
Hello @Seller_mxqSrEEhKn4pD,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you experienced with your account reactivation. In this case, I have reviewed your account and I can see that your listing status is currently Active, which makes me think that the technical issue that you were having was fixed and you were able to complete the reactivation process.
If so, you can confirm if that's the case, or if you need more help you can let me know so I can look further.
Kind regards,
-Josh