Food and Product Safety - Incorrect locks and no verifications
My products were incorrectly blocked. I have already written appeals highrisk-childsafety-eu@amazon.co.uk and created many Food and Product Safety Issues reports. I have sent photos of the document, asked for explanations. Unfortunately, my reports are not verified in any way, when I ask a question I NEVER get an answer. Reports are immediately blocked and the answer is always automatic and the same.
It is ridiculous that no one in the above channels tries to explain. I do not know if it is a matter of the process or the lack of competence of the people who handle it.
And I am recording losses with each passing day...
Please advise where to seek help.
Food and Product Safety - Incorrect locks and no verifications
My products were incorrectly blocked. I have already written appeals highrisk-childsafety-eu@amazon.co.uk and created many Food and Product Safety Issues reports. I have sent photos of the document, asked for explanations. Unfortunately, my reports are not verified in any way, when I ask a question I NEVER get an answer. Reports are immediately blocked and the answer is always automatic and the same.
It is ridiculous that no one in the above channels tries to explain. I do not know if it is a matter of the process or the lack of competence of the people who handle it.
And I am recording losses with each passing day...
Please advise where to seek help.
1 yanıt
Spencer_Amazon
Hello @Seller_gSdyB9yzwLgHI,
I checked and found case: 10925847022 which was updated 2 hours ago with instructions for you.
Regards, Spencer
