Return window is calculated based on estimated date, not delivery date, Is this correct?
Return window is calculated based on estimated date, not delivery date, Is this correct? I asked why Amazon is automazing when return window is past and this is what I got reply. is so it means more then 30 days??
Return window is calculated based on estimated date, not delivery date, Is this correct?
Return window is calculated based on estimated date, not delivery date, Is this correct? I asked why Amazon is automazing when return window is past and this is what I got reply. is so it means more then 30 days??
10 yanıt
Seller_8xBgPVmpJKDPM
yes that would be correct if they have not shipped the item by 3/26/2025 you can close the return
Seller_Hi7wbO2Kbo6bl
The return window is based on actual or declared delivery date -- depending on which is later.
Seller_OvL8C4BJWiuS9
You already asked and already have been told.
KJ_Amazon
@Seller_z0yu129sVnKKP Thanks for that question about the return policy and window.
Manage seller-fulfilled returns
- Amazon's returns policy allows most items to be returned for a refund or replacement within 30 days of the estimated delivery date.
- After you authorize a return request, the buyer has 15 days after the return window closes, allowing for transit time, to return an item.
The 30-day return window for the buyer to request a return and the subsequent 15-day allowed transit time are both based on the EDD and not the actual ship/delivery date.
