Seller Using Reviews From Unrelated Products - Fraud!
Hi,
We noticed a seller using reviews from completely unrelated products to launch products and unfairly dupe the system over and over.
For example this listing is using the reviews from a face mask filter to sell bed pads - https://www.amazon.co.uk/dp/B0DJRNDK8X
They have done this on almost every product they launch, using thousands of reviews from other unrelated products somehow.
This is completely frustrating as a seller who tries to do everything by the book but as a result is constantly at an unfair advantage.
I know this isn't a new problem, but has anyone successfully found a way to report people like this with any success?
We have tried reporting the listing on the detail page, making cases with seller support and even using the MD email with no luck.
Any suggestions would be much appreciated, feeling fed up with cheaters and scammers getting away with it.
Seller Using Reviews From Unrelated Products - Fraud!
Hi,
We noticed a seller using reviews from completely unrelated products to launch products and unfairly dupe the system over and over.
For example this listing is using the reviews from a face mask filter to sell bed pads - https://www.amazon.co.uk/dp/B0DJRNDK8X
They have done this on almost every product they launch, using thousands of reviews from other unrelated products somehow.
This is completely frustrating as a seller who tries to do everything by the book but as a result is constantly at an unfair advantage.
I know this isn't a new problem, but has anyone successfully found a way to report people like this with any success?
We have tried reporting the listing on the detail page, making cases with seller support and even using the MD email with no luck.
Any suggestions would be much appreciated, feeling fed up with cheaters and scammers getting away with it.
6 yanıt
Julia_Amzn
Hello @Seller_lT3D6tVVmWEXX
I apologize for the delayed repsonse. Did you use the Report abuse form to address this issue? If so, could you please share the case ID?
Kind regards, Julia.
Seller_lT3D6tVVmWEXX
Hi,
Yes, we have tried reporting the sellers fraudulent products through the product detail page report option and through the report a scam email ( reportascam@amazon.com)
However, I now cannot find the cases from when we reported them, it just appears nothing has happened and they are still active.
New Case id: 11175926972
Thanks,
Will
Julia_Amzn
Good morning @Seller_lT3D6tVVmWEXX, I want to confirm that partner teams have started working on your case. It's a complex issue and might take some time to resolve, but we are on it. I will keep you informed about any developments!
