Lost the BuyBox After Price Increase — Even Though All Retailers Reflect the Same Price
Looking for some insight here — we recently raised our product price by less than 10%, and although all of our retailers have updated their listings accordingly, we've lost the BuyBox on Amazon.
We’re the manufacturer and sole seller of this product on Amazon (no resellers involved), so there’s no pricing undercutting from other sellers. Yet, Amazon still removed us from the BuyBox, and we’re seeing the “See All Buying Options” message.
Has anyone experienced this before? Could this be due to Amazon comparing against historical price data or external non-retail sources? Any advice on how to regain the BuyBox in this kind of scenario would be appreciated.
Lost the BuyBox After Price Increase — Even Though All Retailers Reflect the Same Price
Looking for some insight here — we recently raised our product price by less than 10%, and although all of our retailers have updated their listings accordingly, we've lost the BuyBox on Amazon.
We’re the manufacturer and sole seller of this product on Amazon (no resellers involved), so there’s no pricing undercutting from other sellers. Yet, Amazon still removed us from the BuyBox, and we’re seeing the “See All Buying Options” message.
Has anyone experienced this before? Could this be due to Amazon comparing against historical price data or external non-retail sources? Any advice on how to regain the BuyBox in this kind of scenario would be appreciated.
1 yanıt
Manny_Amazon
Hello @Seller_BmCz4VrVScECE,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I would recommend reviewing the Become the Featured Offer page for tips on how to get the Featured Offer.
Pricing your items competitively, offering faster and free shipping, providing great customer service, and keeping stock available are all methods that you'd want to sustain in order to be Featured Offer Eligible. The other criteria is that Amazon selects compelling offers to feature from among a pool of eligible offers.
Do note that Amazon does not guarantee that any seller is selected for the Featured Offer. The Featured Offer is given according to internal criteria and it's not possible to share why it may be granted or not.
Regards,
- Manny
