Account Still Suspended After Appeal Approval – Need Help
Hello,
We recently submitted an appeal to Amazon, and it was approved, allowing us to resume sales, as indicated in the mail we received. However, our account is still showing as suspended, and we are unsure why this is happening. Unfortunately, we haven't been able to get support through the usual channels.
Has anyone experienced a similar issue or could provide some guidance on how to resolve this? Any help would be greatly appreciated.
Our Case ID is : 15895821431
Thank you!
Account Still Suspended After Appeal Approval – Need Help
Hello,
We recently submitted an appeal to Amazon, and it was approved, allowing us to resume sales, as indicated in the mail we received. However, our account is still showing as suspended, and we are unsure why this is happening. Unfortunately, we haven't been able to get support through the usual channels.
Has anyone experienced a similar issue or could provide some guidance on how to resolve this? Any help would be greatly appreciated.
Our Case ID is : 15895821431
Thank you!
3 yanıt
Seller_k2ay6vpNYHrTi
@Atlas_Amazon@LeviDylan_Amazon@Emet_Amazon@Connor_Amazon and other Amazon representatives. thanks for your help !
Seller_k2ay6vpNYHrTi
Here are the screenshots regarding our issue ;
Atlas_Amazon
Hello @Seller_k2ay6vpNYHrTi
Thank you for the information provided regarding the issues you have seen recently. I understand you have been attempting to resolve the issues on your account, but have been unsuccessful up to this point.
Our Case ID is : 15895821431
I have reviewed the case and transferred your information to another team for additional review. At this time, we do not have any information available regarding the concern that is impacting you. We do encourage you to monitor your performance notifications across all marketplaces for updates.
We encourage you to continue to utilize this thread with anything received so we may continue to provide guidance on your specific concern.
Best,
Atlas
