Face and ID document verification
Hello,
I was asked to submit a photo of my ID and face pics to complete additional identity verification and got this page after submitting the info:
"We have completed our review of your face and ID document images.
We are conducting further checks on the information you provided during registration and we may contact you by email for further clarification within two business days."
The thing is that my seller account does not show any block or any "pending" verification message, all seems to be in normal status in the account dashboard. Do I have to actually wait to get and e-mail from Amazon Seller Central saying you're good to go now?
Thanks!
Face and ID document verification
Hello,
I was asked to submit a photo of my ID and face pics to complete additional identity verification and got this page after submitting the info:
"We have completed our review of your face and ID document images.
We are conducting further checks on the information you provided during registration and we may contact you by email for further clarification within two business days."
The thing is that my seller account does not show any block or any "pending" verification message, all seems to be in normal status in the account dashboard. Do I have to actually wait to get and e-mail from Amazon Seller Central saying you're good to go now?
Thanks!
3 yanıt
CR_Amazon
@Seller_16Krg8UWPiEvc
Hello there and thank you for your post here in the New Seller Community.
I took a look into your account and it looks like you are all set here. I do see the performance notification from back on 11/17 asking you to do the face identity verification which is sounds like you've submitted.
From everything I see on my end, you are all set!
CR_Amazon
