age attributes are locked
I am a new seller and made some mistakes in my product listings. Some of my products have incorrect minimum age attributes listed. I accidentally marked them all as 18 months, which does not match the test report(s) I submitted.
I tried to edit the listings, but the age attributes are locked. Unfortunately, one of my products has been blocked due to this error. Could you please assist me in resolving this issue? CASE: 16549441031
Thank you so much for your help!
Best regards,
age attributes are locked
I am a new seller and made some mistakes in my product listings. Some of my products have incorrect minimum age attributes listed. I accidentally marked them all as 18 months, which does not match the test report(s) I submitted.
I tried to edit the listings, but the age attributes are locked. Unfortunately, one of my products has been blocked due to this error. Could you please assist me in resolving this issue? CASE: 16549441031
Thank you so much for your help!
Best regards,
2 yanıt
Seller_rI7BZIczK8iAC
if you didn't send inventory the easiest and fasted thing is to take a NEW UPC from GS1 and create a new listing.
Roberto_Amazon
Hello! @Seller_cvTSRH5Bckkrv
This is Roberto. Thank you for using the Forums, I have looked into the case you provided and the listing no longer has the 18 months attribute.
Can you please let me know if you still need support on this?
Regards,
