Hi @Seller_A0u3HmOdAljUS,

Thank you for your post. I understand you are dealing with a deactivated account due to a restricted product issue.

In order to better assist, we would need to know the exact reason for the deactivation. When the suspension first took place, you would have received a performance notification stating the reason for the deactivation as well as details on the path forward. Please share that message here in the thread (with personal information removed) so we may better assist you.

Seller_A0u3HmOdAljUS

Amazon only claims we “evasively listed multiple restricted products.”

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Typically in these scenarios, you will need to provide proof that no such violation took place. In this instance, "evasive" would usually refer to the title or some other identifier within the listing such as a bullet point would have wording or punctuation intended to directly circumvent our Restricted Policy violation.

The other possibility is that additional ASINs were created in direct response to a listing being taken down, and the subsequent wording of that new listing is changed to purposefully avoid being flagged for a violation.

In your scenario, I would focus on the wording of the listing itself as well. When you were using the third party, did they automatically create the wording of the listing, or was that manually input. If so, how can you show how the wording complied with our policy and was not created with evasive wording? You will want to be looking for anything that was either added to or fundamentally changed the title (or bullet point) of the listing. This is what you will need to show to have a successful appeal. With this in mind, what information have you shared so far? Also, if the appeal was not accepted, were you given a specific reason as to why? You would have received a separate performance notification with this information.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy