FALSE FBA BOX LABEL PASTE MY SHIPMENT IS NOT RETURNED BY AMAZON
My shipment that I sent to the Amazon warehouse has not been moving for 2 months due to my fba box label wrong paste. On June 3, my shipment status was changed to closed. I reported this situation by opening a case, but I did not receive any positive return. I want help from Amazon in sending the shipment to the return address. There is anyone who can help with this issue?
FALSE FBA BOX LABEL PASTE MY SHIPMENT IS NOT RETURNED BY AMAZON
My shipment that I sent to the Amazon warehouse has not been moving for 2 months due to my fba box label wrong paste. On June 3, my shipment status was changed to closed. I reported this situation by opening a case, but I did not receive any positive return. I want help from Amazon in sending the shipment to the return address. There is anyone who can help with this issue?
6 yanıt
Jameson_Amazon
Hi @Seller_qp80yOUy9eYTn,
Thank you for reaching out on the Seller Forums! I'm sorry to hear that you're having trouble with your shipment.
Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.
If you need further assistance after requesting that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a further look into those cases!
Thanks again,
Jameson